Reena Khot named among Hozpitality's Best 30 Front Office Leaders in the Middle East for 2023
Reena Khot is a proactive leader showing diligence and resilience in her tasks.
Reena Khot has been recognized as one of Hozpitality's Best 30 Front Office Leaders in the Middle East for 2023. With 17 years of active hospitality experience working with renowned Worldwide Hospitality Groups such as Taj Hotels and Accor properties, Reena brings a wealth of expertise to her role as Front Office Manager at Mercure Gold Hotel.
Enthusiastic and initiative-taking, Reena is known for her diligence and resilience in meeting deadlines with full integrity. She is well-organized and resourceful, making her a valuable asset to her team and the hotel. Reena's adaptability, collaborative approach, and insightful nature make her a pleasure to work with, and those around her appreciate her leadership style and philosophy that prioritize the growth and well-being of people.
As a Front Office Manager, Reena takes pride in creating warm welcomes and anticipatory service for guests during their stay. She ensures that each guest experiences a fond farewell, fostering loyal customer relations and enhancing the overall guest experience journey. This guest-centric approach to hospitality is a key component of Reena's success as a hotelier.
Reena's field of expertise includes advanced administration and operations capabilities, allowing her to manage the front office operations at Mercure Gold Hotel efficiently. She also exemplifies a strong discipline in living the brand values, service culture, and code of ethics, further contributing to the hotel's success.
Throughout her career, Reena has excelled in her role as a Front Office Manager and played a crucial role in training and developing emerging leaders within the hospitality industry. Her dedication to nurturing talent and empowering her team members showcases her commitment to creating a positive, growth-oriented work environment.
Overall, Reena Khot's exceptional leadership qualities, customer-centric approach, and extensive hospitality experience make her a deserving recipient of the recognition as one of Hozpitality's Best 30 Front Office Leaders in the Middle East for 2023. Her contributions to the industry and her dedication to providing outstanding service set her apart as a regional front-office leader.
Meela Seenarain
Dubai, United Arab Emirates UAE