Ram Chena named among Hozpitality's Best 30 Most Popular Housekeeping Leaders in the Middle East for 2023
Ram Chena, the Director of Housekeeping at Park Hyatt Abu Dhabi Hotel and Villas, has over 15 years of progressive experience in the hospitality industry in India, UAE, Saudi Arabia, and Qatar, Ram has significantly impacted the industry.
In his current role at Park Hyatt Abu Dhabi, Ram oversees the operations of 306 rooms, suites, and villas with a team of 96 Ladies and Gentlemen. He is passionate about his team's well-being and has championed monthly wellness activities to support their mental and physical health. Ram is also a responsible hotelier committed to environmental and community well-being.
Under his leadership, Ram has implemented sustainable practices such as eliminating single-use plastic amenities by implementing sustainable dispensed liquid amenities throughout the resort. He also collaborated with DCT to initiate an in-house water bottling plant that eliminated 288,000 single-use plastic bottles in guest rooms, F&B outlets, and recreational facilities.
Moreover, Ram initiated a project called "World of Care," where he donated 3456 kg of used uniforms, clothes, chinaware, glassware, and bed and bath linen to contribute to the community's well-being. Ram also implemented the Clax Advance formula for laundry detergents to save energy and water. In partnership with Diversey, he inbuilt a water recovery tank that saved 184,000 liters of water year to date.
Ram's extensive experience serving the hospitality industry has allowed him to strive and look for creative ways to enhance guest experience and keep the property contemporary at all times. He has experience in pre-opening, planning, and organizing operational requirements for housekeeping guest rooms, front and back of house cleaning, as well as laundry, linen, and uniform room operations.
Ram holds an MBA in Tourism and Hospitality Management and has achieved a Diploma in Hotel Management and a Bachelor of Arts from MDS University. He has worked with some of the top hospitality brands, such as Sofitel Hotels & Resorts, Anantara Hotels & Resorts, InterContinental Hotel Group, The Leela Kempinski, One & Only Resorts, and Golden Tulip Hotels & Resorts.
Amit Singh
Mumbai, India
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