Rajendra Joshi named among Hozpitality's Best 30 Most Popular General Managers in India for 2023
Rajendra Joshi, General Manager, Fern Residency Aurangabad
Rajendra Joshi has been recognized as one of Hozpitality's Best 30 Most Popular General Managers in India for 2023. With over 15 years of experience in the hospitality industry, he is a result-oriented professional known for his expertise in Hotel Operations and Client Servicing.
Currently serving as General Manager at The Fern Residency Aurangabad, a hotel with 120 rooms, 6 banquet venues, a bar, and a restaurant belonging to The Fern Hotel & Resorts, Rajendra brings extensive experience in planning, supervising, and managing F&B and hotel operations. He excels in resource planning, procurement, and inventory management to ensure the smooth functioning of the hotel.
Rajendra's track record speaks for itself, showcasing his ability to increase revenues and optimize workflow. His proficiency extends to managing catering for various social events, seminars, conferences, and outdoor catering. With excellent interpersonal and problem-solving skills, he thrives in high-pressure environments, delivering top-notch services to exceed customer expectations.
One of Rajendra's key strengths lies in ensuring high-quality services that result in customer delight and the optimum utilization of resources to maximize service quality. He actively engages with in-house and potential guests, understanding their requirements and customizing products and services accordingly. His focus on upscaling client satisfaction levels sets him apart as a hospitality leader.
Rajendra is known for organizing diverse promotions, offering variety to regular customers, and attracting new ones. His creative approach adds value to the hotel's offerings and enhances customer experiences.
In addition to his operational prowess, Rajendra is keenly interested in human resource management. He coordinates manpower planning, recruitment, selection, induction, and socialization activities. Moreover, he actively participates in policy formulation to foster a positive work culture.
Recognizing the importance of continuous improvement, Rajendra organizes training and development programs to enhance his employees' technical and soft skills. By investing in their growth, he nurtures a skilled and motivated team contributing to the hotel's success.
Rajendra's dedication extends to the maintenance of the hotel and its equipment, as he liaises closely with operating staff to uphold high upkeep standards.
With a proven track record and a commitment to delivering exceptional service, Rajendra Joshi is a shining example of excellence in the hospitality industry. His presence among Hozpitality's Best 30 Most Popular General Managers in India for 2023 proves his leadership and contributions to the success of The Fern Residency Aurangabad.
Meela Seenarain
Dubai, United Arab Emirates UAE