The hotel is the only unique property in Beirut, Lebanon handling the executive level certification in Safehotels
The first concern that make your mind considers wherever you go in any place in the world is safety and security. In a place like Beirut, it is particularly important. Lebanon still suffers internationally, of a lack of trust in safety matters. Obtaining Executive highest Safehotels level in such a challenging environment is even more meaningful. RD BLU Martinez is the only Executive certified hotel in this country, It clearly gives us an advantage versus competition when approaching government organisations, NGOs and embassies, for which only top grade secured hotels are acceptable.
The reality is that guests entering our hotel feel relaxed seeing the detector door and putting their bags through the x-ray machine. Their mind is immediately feeling “ at peace”. They enter a safe and secured environment. We display Safehotels charter at reception, which encompasses food safety too. They can relate to all our safety and security measure meeting their needs. They feel reassured. Especially female single business travelers prefer staying with us and maintain their loyalty to our hotel.
Safehotels entry level certificate is relatively easy to obtain. Premium tier was hard. It took us 2 years of hard work to reach their exclusive Executive level. We failed twice that level while we thought we were ready. Their criteria are tough and inspectors uncompromising. It is about upgrading processes and SOPs. It requires substantial investment. Both our ASO and owners showed confidence that security means business.
Actually it is simple. Follow the yearly Safethotels inspection report recommendations. Budget it in your LRIP plan. But watch out, Safetotels continually update and upgrade their standards. They told us that because threat levels increase in the world... in the same way as cyber crime. Hotel response has to step up continuously. And we learn from new incidents appearing around the world. So Executive level is not the end for us, we know we have to keep vigilant and remain at the forefront of safety and safety in the hospitality world.
About Radisson Blu
Radisson Blu® is an upper upscale hotel brand that delivers a positive and personalized service in stylish spaces. Characterized by attention to small details and a Yes I Can!SM service philosophy, Radisson Blu hotels are designed to make a big difference and inspire unforgettable experiences with every stay. Through personalized service and local nuance, each stay at a Radisson Blu hotel offers a truly individual guest experience. Radisson Blu hotels are in major cities, key airport gateways and leisure destinations. Guests and professional business partners can enhance their experience with Radisson Blu by participating in Radisson Rewards™, a global loyalty program offering exceptional benefits and rewards.
Radisson Blu is part of the Radisson Hotel Group™ which also includes Radisson Collection™, Radisson®, Radisson RED®, Park Plaza®, Park Inn® by Radisson, Country Inn & Suites® by Radisson and prizeotel.
For reservations and more information visit, www.radissonblu.com.
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Amit Singh
Mumbai, India
Excellent Company For Hospitality Professionals