Palladium Hotel Group's Mexico and Caribbean Properties Awarded TripAdvisor's "Travelers' Choice 202

Madrid, Spain (August 18,2020)-Palladium Hotel Groups Mexico and Caribbean properties have been awarded the prestigious Travelers Choice 2020 badge from TripAdvisor. ​TRS Coral Hotel​,​Grand Palladium Costa Mujeres Resort Spa​,​TRS Yucatan Hotel​,​Grand Palladium Lady Hamilton Resort Spa​, ​Grand Palladium Jamaica Resort Spaand ​TRS Turquesa Hotelhave been recognized as a result of the comments and reviews shared by guests, reflecting the excellence, dedication, and guest-first approach of each property. In addition, TRS Yucatan Hotel in Mexico has been awarded TripAdvisors Travelers' Choice Best of the Best award for the third consecutive year since 2017. The accolade positions Palladium Hotel Groups Grand Palladium Hotels Resorts and TRS Hotels brands amongst the best accommodation options within their respective category and destination.

TripAdvisors Travelers Choice awards are the highest honor TripAdvisor bestows. The travel company awards "the best of the best" in hotels and accommodations, based on millions of reviews and opinions, for service, quality and customer satisfaction. Travelers' Choice Best of the Best award represents the most exceptional, highest-rated properties around the world. These businesses are among the top 1% of all listings on TripAdvisor.

Palladium Hotel Group is thrilled to receive the recognition of such a trusted travel partner like TripAdvisor, and we are even more honored to be recognized by our dedicated guests, said Pilar Arizmendi-Stewart, VP of Sales and Marketing for the Americas for Palladium Hotel Group. Our Mexico hotels have brought Palladium Hotel Group much recognition and were exceptionally proud of the accolades these properties have received, specifically TRS Yucatan Hotel for receiving this award for the third consecutive year. With that, we wish to continue our commitment to the guest experience, unmatched service and wellbeing of all hotel guests across all properties, she added.

Mexicos Grand Palladium Costa Mujeres Resort Spa and TRS Coral Hotel and Jamaicas ​Grand Palladium Lady Hamilton Resort Spa and ​Grand Palladium Jamaica Resort Spa were among the several Palladium Hotel Group properties in the Americas to reopen their doors in July. TRS Yucatan Hotel in Mexico and TRS Turquesa Hotel in Dominican Republic will formally reopen its doors in October.

The all-inclusive properties in the Caribbean offer a multitude of services and facilities ideal for families, couples and those seeking a personal getaway. The Grand Palladium Hotels Resorts brand offers luxurious facilities for both adults and children, with personal attention guaranteed. The Costa Mujeres property is equipped withFamily Selection, a premium accommodation service which provides amenities and VIP treatment for the entire family including a personal Family Host throughout the stay and a welcome gift for children. The TRS Hotels brand offers luxury resorts tailor-made exclusively for adults seeking romantic retreats or friends looking for an entertaining getaway. On-property facilities such as theRafa Nadal Tennis Centreand theZentropia Palladium Spa Wellness Centeroffer a one-of-a-kind 5-star experience.

The Travelers Choice recognition follows the series of announcements from Palladium Hotel Group highlighting its commitment to ensuring the wellbeing and safety of guests. The Spanish hotel chain is now offering medical insurance that will protect guests against any unforeseen circumstances from the current health emergency including expenses for any illness arising during stays, medical transfer of patients, the extension of stays and more. The insurance is available free of charge for a year for all guests who book direct and through tour operators or travel agents for stays at Palladium Hotel Groups Mexico, Caribbean and Europe properties. Furthermore, the hotel group has developed strict Health Safety Protocols certified by SGS, the worlds leading inspection, verification, testing and certification company recognized as the global benchmark for quality and integrity.

-

About Palladium Hotel Group

Palladium Hotel Group is a Spanish hotel chain with fifty years of experience. The chain has 48 hotels and more than 14,000 rooms in six countries: Spain, Mexico, Dominican Republic, Jamaica, Sicily (Italy) and Brazil and operates 10 brands: TRS Hotels, Grand Palladium Hotels Resorts, Palladium Hotels, Palladium Boutique Hotels, Fiesta Hotels Resorts, Ushuaa Unexpected Hotels, Ayre Hoteles, Only YOU Hotels, Bless Collection Hotels as well as licensed brand Hard Rock Hotels in Ibiza and Tenerife. The Palladium Hotel Group hotels are characterized by their philosophy of offering customers a high standard of quality in its products and services and excellent value. Palladium Hotel Group is owned by Grupo Empresas Matutes (GEM).www.palladiumhotelgroup.com.