Omar Hamad named among Hozpitality's Best 30 Most Popular GMs in UAE- 2023
With over 20 years of experience, Omar Hamad currently holds the General Manager of Address Dubai Marina.
Omar Hamad has led the team at Address Dubai Marina to unprecedented success over the past 12 months. Under his leadership, the hotel secured its budget for 2022 in September, with YTD GOP performing 5% above its full-year budget and exceeding it by 62% in October. Drilling down to look at one imposing win, the hotel broke records during Ramadan last year. During this time, Address Dubai Marina brought in its highest revenues since 2009, breaking its previous revenue by 11 percent and boasting the highest number of covers across the Emaar Hospitality Group portfolio.
Throughout the year, Hamad and his team have worked tirelessly to upgrade various aspects of the hotel while consistently achieving high levels of guest satisfaction.
As a result of these efforts, the hotel's overall score has jumped to 4.54 out of 5, YTD Net Promoter Score has elevated to +58.05, and YTD Online Review Index shows a rating of 95.1 percent out of 100. Hamad's focus on delivering world-class guest experiences has earned the hotel a 9.5 rating on booking.com and the title of the number one hotel in Dubai. He is truly a powerhouse in the industry.
Amit Singh
Mumbai, India
Excellent Company For Hospitality Professionals