Nishith Patel named among Hozpitality's Best 30 Most Popular Housekeeping Leaders in the Middle East for 2023
Nishith Patel, Executive Housekeeper at the Hilton Ras Al Khaimah Beach Resort, has over 15 years of experience in the hospitality industry and implemented several best practices and initiatives to improve the efficiency and sustainability of the housekeeping department.
Nishith Patel, Executive Housekeeper at Hilton Ras Al Khaimah Beach Resort, has been named one of the Best 30 Housekeeping Leaders in the Middle East. Patel has 15 years of experience in the hospitality industry and has been serving as an Executive Housekeeping Manager at the hotel.
Throughout his career, Patel has shown a deep commitment to improving the efficiency and sustainability of the housekeeping department. He has implemented several best practices and initiatives that have led to significant improvements in guest satisfaction and the hotel's bottom line.
One of Patel's major achievements has been improving the cleanliness score for guest rooms. He has done this by implementing a range of initiatives, including adjusting shift timings for PM and night shifts to maximize productivity during the day and night hours, assigning a maintenance team for the daily operation to ensure timely maintenance of guest rooms, and developing the skills of room attendants through training and promotions.
Patel has also demonstrated strong leadership by promoting the well-being of his team members through the Thrive@Hilton program. He ensures that his team members have adequate rest and have given additional responsibilities to supervisors to help them learn and grow in their career path.
Another significant achievement for Patel has been his leadership in driving sustainability initiatives, including the "War on Plastic" campaign. This campaign has been a critical effort to reduce plastic waste throughout the hotel and improve the hotel's environmental sustainability. Patel's strong control over guest supplies, cleaning supplies, and operating supplies has also helped improve the hotel's P&L statement.
Patel's leadership skills have been critical in leading different projects, such as closing down guest rooms for major MEP and HVAC projects, moving the in-house laundry to the central laundry, and reviewing and renewing AMCs. His efforts have led to an increase in the female-employee ratio and improved diversity in the department.
In conclusion, Nishith Patel's commitment to best practices, team development, sustainability initiatives, and leadership skills have made significant contributions to the success of the housekeeping department at Hilton Ras Al Khaimah Beach Resort. He has truly earned his recognition as one of the Best 30 Housekeeping Leaders in the Middle East.
Meela Seenarain
Dubai, United Arab Emirates UAE