Nidhi Raj named among Hozpitality's Best 30 Most Popular Housekeeping Leaders in the Middle East for 2023
Nidhi Raj, Executive Housekeeper at Shaza Doha, has over 18 years of professional experience in the hospitality industry.
Starting her career with Marriott Hotels in Goa, India, Nidhi has worked with different brands like IHG, Hyatt, Starwood, and Shaza, constantly striving for improvement and taking responsibility for her own performance. Her passion for her work drives her to offer an unbelievable experience to guests for a memorable stay. She believes that a smiling personality impacts the team's motivation, and she ensures that her staff is happy in what they do, which reflects in happy guests and repeat business.
Nidhi's leadership is characterized by her openness to new ideas and making changes in the job and routines as required. She adheres to Housekeeping and Front Office Policies and Procedures, with in-depth knowledge of safe practice in the use of manual and electrical cleaning equipment. She anticipates guest needs, handles their requirements, and solves problems, creating a positive hotel image in every interaction with internal and external customers.
Her strong working knowledge of all Housekeeping administrative functions, including scheduling and clerical areas, and material control to, include purchasing requisitioning of departmental supplies, make her a remarkable leader. Nidhi has considerable computer software knowledge, including Word, excel, opera, IDS. Fidelio Cansys, and Triton. She has an exceptional ability to lead, guide, direct, develop, and motivate people at all levels, with strong written and verbal communication skills. She possesses excellent interpersonal, customer service, team building, and problem-solving skills, with an uncommon ability to calmly handle difficult situations.
In conclusion, Nidhi Raj is an inspiring leader in housekeeping, with her zeal and passion for the hospitality industry making her a role model for many aspiring leaders. Her dedication to her work and her team is reflected in her outstanding performance and recognition in the industry. She represents the best in leadership and sets an example for others to follow.
Meela Seenarain
Dubai, United Arab Emirates UAE