Nalin Srilath named among Hozpitality's Best 30 Front Office Leaders in the Middle East for 2023
Nalin Srilath exceptional mentoring skills have played a pivotal role in driving top guest satisfaction scores.
Nalin Srilath's journey in the hospitality industry began as a room attendant, but his drive for professional growth and excellence propelled him to excel in Front Office management roles. Currently serving as the Cluster Front Office Manager for three prestigious properties, his 21 years of experience across renowned brands and diverse countries have made him an industry expert.
Leading a team of 47 members and managing 423 room inventory in the bustling Souq Waqif area, Nalin's attention to detail and dedication to guest satisfaction ensure smooth operations. He has successfully navigated challenging situations, including the FIFA World Cup 2022, where his strategic planning assisted over 5,000 guests, earning hotel accolades.
Nalin's exceptional mentoring skills have played a pivotal role in driving top guest satisfaction scores and earning prestigious hotel awards. His passion for creating memorable guest experiences is evident in every aspect of his leadership. Under his guidance, the hotels have consistently delivered award-winning service and exceptional hospitality standards.
As a Cluster Front Office Manager, Nalin's responsibilities extend beyond one property, and he efficiently manages the front office operations for three distinct hotels. His ability to coordinate and lead multiple teams while maintaining high guest satisfaction is commendable.
Nalin's dedication to his craft and relentless commitment to excellence has earned him a spot among Hozpitality's Best 30 Front Office Leaders in the Middle East for 2023. His wealth of experience, strategic thinking, and passion for delivering outstanding service continue to elevate hospitality standards and make him a true asset to the hotels he leads. Nalin Srilath's leadership and expertise exemplify the best in the industry, and his contributions have undoubtedly left a lasting impact on the hotels he serves.
Meela Seenarain
Dubai, United Arab Emirates UAE