Mathanath Jamshad Recognized in Hozpitality's Best 30 Housekeeping Leaders in the Middle East for 2024
Hozpitality's Best 30 Housekeeping Leaders in the Middle East for 2024 proudly celebrates the exceptional leadership and contributions of Mathanath Jamshad, Director of Housekeeping at Pullman Dubai Jumeirah Lakes Towers.
With 18 years of industry experience in the UAE and India, working with renowned brands such as Accor and Marriott, Jamshad has consistently demonstrated outstanding leadership and dedication. Since taking on the role of Director of Housekeeping at Pullman Jumeirah Lakes Tower Hotel in 2021, he has achieved remarkable results. His tenure has been marked by a perfect 100% LQA Audit result, the highest employee engagement survey scores, and significant improvements in guest reviews and quality standards.
Jamshad is known for his exceptional interpersonal skills, which he maintains in both his professional and personal life. His strategic and dedicated efforts were instrumental in recovering and restoring standards affected by the pandemic. His leadership during this challenging period has been exemplary, showcasing his ability to navigate and overcome obstacles effectively.
Before joining Pullman, Jamshad served as Cluster Executive Housekeeper at Novotel & Ibis Abu Dhabi Gate for eight years, beginning in 2012. He played a key role in the successful openings of these properties, which together have 518 keys, active F&B outlets, and meeting rooms. His tenure at Accor honed his skills and knowledge, earning him a promotion from Executive Housekeeper to Director of Housekeeping at Pullman.
Jamshad's career is decorated with numerous awards, including the Best Employee Award at Le Royal Meridien Abu Dhabi in 2010. He has also been recognized multiple times as Employee of the Quarter, Employee of the Month, Supervisor of the Quarter, and Supervisor of the Month for his outstanding performance and contributions. His journey with Starwood began in 2006 when he started at a junior level in housekeeping and rose to Assistant Housekeeping Manager by the time he left in 2012.
Early in his career, Jamshad spent two years in F&B production in India, gaining valuable knowledge in the culinary department. This experience has enriched his ability to cater to every guest's needs, combining his expertise in both F&B and housekeeping to deliver exceptional service.
Meela Seenarain
Dubai, United Arab Emirates UAE