Mary Killiny named among Hozpitality's Best 30 Front Office Leaders in the Middle East for 2023
Mary Killiny is well-versed in providing exceptional guest experiences.
Hozpitality's Best 30 Front Office Leaders in the Middle East for 2023 proudly features Mary Killiny, the Cluster Front Office Manager at Wyndham Dubai Deira. With a warm and hospitable demeanour, Mary has been contributing to the hotel's overall performance by leading and managing the Front Office Team, including Front Office, Switchboard, Executive Lounge, Recreation, Guest Relations, and Concierge.
Having amassed an impressive 18 years of experience across the Middle East and GCC region, Mary's journey in the hospitality industry is filled with notable achievements. Her career took her to renowned hotels such as Sheraton Grand, St. Regis Hotel, and Fairmont Towers Heliopolis. This extensive experience has shaped her into a seasoned and skilled professional, well-versed in providing exceptional guest experiences.
Joining the Cluster Wyndham Dubai Deira in 2021, Mary has brought her wealth of expertise to elevate the level of service and guest satisfaction. With effective communication skills, she effortlessly interacts with associates and guests alike, ensuring attentive, friendly, courteous, and service-oriented interactions.
As the Cluster Front Office Manager, Mary oversees multiple departments, displaying her proficiency in hotel management and operational excellence. She takes charge of the Front Office, Switchboard, Executive Lounge, Recreation, Guest Relations, and Concierge, leading her team to deliver top-notch service and memorable guest experiences.
Mary's dedication to the hospitality industry is evident in her impressive career journey and commitment to creating positive and unforgettable guest interactions. Her leadership skills and attention to customer satisfaction make her a worthy inclusion in Hozpitality's Best 30 Front Office Leaders in the Middle East for 2023. With Mary Killiny at the helm, Wyndham Dubai Deira continues to shine as a prime destination for exceptional guest experiences.
Meela Seenarain
Dubai, United Arab Emirates UAE