Marianne Fitzgerald Recognized in Hozpitality's Best 30 GM Powerlist for the Middle East – 2024
With a distinguished career spanning nearly three decades in the international hotel and tourism industry, Marianne Fitzgerald boasts an enviable experience in the luxury hospitality sector.
In a definitive acknowledgment of exceptional leadership and tenacious dedication, Marianne Fitzgerald, General Manager of Address Sky View Dubai, has secured a coveted position in Hozpitality's prestigious Best 30 General Managers in the Middle East power list for 2024. This recognition demonstrates her outstanding contributions, as attested by votes from respected peers and colleagues. Hozpitality Group, renowned for its commitment to excellence in the hospitality industry, meticulously curates this esteemed accolade.
With a distinguished career spanning nearly three decades in the international hotel and tourism industry, Marianne Fitzgerald boasts an enviable experience in the luxury hospitality sector. Currently serving as General Manager at Address Sky View, a 5-star property under the prestigious Emaar Hospitality Group, Marianne has consistently showcased her prowess in managing diverse teams and steering operational success in various facets of the industry.
Marianne's journey in the hospitality industry began in 1998 as an Assistant Restaurant Manager at the Michelin-starred Chateau Grand Barrail St. Emilion in Bordeaux, France. Over the years, she climbed the ranks, garnering extensive experience in renowned establishments such as the iconic Burj Al Arab, Jumeirah Beach Hotel, and Madinat Jumeirah, with each role contributing to her rich tapestry of skills.
In her most recent previous role as General Manager at Address Beach Resort from December 2019 to July 2023, Marianne displayed exceptional leadership during the pre-opening and opening phases. Her achievements included winning prestigious awards for the best resort in 2020, 2021, and 2022 in the UAE and Dubai, underscoring her dedication to ensuring the highest levels of quality for guests.
At Address Beach Resort, her strategic vision was evident in implementing a dynamic price strategy, incorporating present trends inspired by her global travels. Marianne's commitment to innovation was reflected in the resort's social media success, ranking as number 1 within the Address hotel portfolio on platforms like Instagram and TripAdvisor.
In 2023, Marianne achieved international recognition as the most influential General Manager in the Middle East and secured a spot in the top 100 heavyweights for General Managers in the region.
Since taking on the role of General Manager at Address Sky View in December 2023, Marianne has continued to impress. Managing a large team in the 5-star leisure hotel, she oversees the whole property, which features 169 hotel rooms, 30 suites, 440 serviced residences, 5 F&B outlets, 5 meeting rooms, a large ballroom for 1,000 pax, a spa, pool, gym, 4 third party F&B outlets, and 4 shops.
Marianne's leadership style is characterized by a hands-on approach and a commitment to creating a harmonious and motivating environment for her team. Her dedication to professional development is evident in promoting a large portion of her team internally, coupled with executive coaching for identified talents. Under her guidance, the Address Hotels & Resorts brand has significantly improved customer satisfaction scores and sustainability initiatives.
Her work ethos is underscored by a focus on quality, which is evident in room amenity enhancements, child-friendly initiatives, and achieving HACCP-Grade A status with the Dubai Municipality in 2022. Marianne's commitment to quality extends beyond the operational aspects, as she constantly introduces creative monthly promotions and campaigns to keep the resort relevant and engaging for its core customer base.
Marianne Fitzgerald's career path transcends mere professional advancement; it's a narrative woven with threads of passion, dedication, and a tenacious commitment to excellence in the dynamic realm of luxury hospitality. As she continues to lead Address Sky View, Marianne remains an inspiration and a guiding force for those in the industry, embodying the mantra of Dream - Believe - Achieve.
Amit Singh
Mumbai, India
Excellent Company For Hospitality Professionals