Maged Abdelnour Recognized in Hozpitality's Best 30 Front Office Leaders in the Middle East for 2024
Maged's leadership is characterized by his dedication to excellence, ensuring that each guest interaction is exceptional.
Maged Abdelnour, Front Office Manager at Al Habtoor Palace, has earned a prestigious spot in Hozpitality's Best 30 Front Office Leaders in the Middle East for 2024.
Maged Abdelnour has been at the helm of front-of-house operations at Al Habtoor Palace since its opening on January 1, 2016. His journey in front office operations began in Hurghada, Egypt, where he took on his first role as a Guest Service Agent (GSA) after graduating in 2000. In 2012, Maged moved to Dubai, taking on the role of Complex Night Manager at The Westin & Le Méridien Mina Seyahi in Al Sofouh – Marina. His dedication and expertise led him to join the opening team of Sheraton Grand Dubai as Assistant Front Office Manager (AFOM) in 2016.
In his current role, Maged inspires and leads various front-of-house departments to achieve the highest levels of guest satisfaction while maximizing room revenue. His dedicated teams include the front desk, concierge and bell desk, doorman and valet service desk, lobby butlers and guest relations, telephone operations, personal guest butlers, and duty and night managers.
Maged’s leadership is marked by his commitment to excellence, ensuring that every guest interaction is exceptional.
Amit Singh
Mumbai, India
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