Luai Shawwa Front Office Manager At Intercontinental Jordan

InterContinental Jordan has announced the appointment of Luai Al Shawwa in the role of Front Office Manager. Luai, a Jordanian national, enjoys over 14 years of experience in the hospitality industry in Jordan, where he worked with some of the most luxurious properties in Amman and Dead Sea.

During his career, Luai gained rich experience in terms of customer service, customer relationships, guest satisfaction, all of which he applied directly when dealing with all types of guests, to guarantee that they have an excellent stay and seamless service standards from beginning to end.

InterContinental Jordan, part of InterContinental Hotels Group, believes in supporting local talents and giving them the priority and all the tools necessary in order to successfully perform their duties. Luai is enthusiastic about his new role and is looking forward to working hand in hand with the InterContinental Jordan team.

About InterContinental® Hotels & Resorts: The InterContinental® Hotels & Resorts brand makes travel alluring, with insights from over 70 years of experience. With 190 hotels and resorts around the world in more than 60 locations, each of our properties provides a gateway to the glamour of the InterContinental Life.

As a brand, we aim to embody global sophistication through our superior, understated service and exceptional amenities. What makes us truly different is the genuine interest we show our guests through personalised and attentive services. We offer our most valued guests signature VIP services through a dedicated InterContinental® Ambassador programme and an exclusive Club InterContinental® experience. We connect our well-travelled guests to what’s special about a destination, so they enjoy authentic local experiences that will enrich their lives.

For more information, visit www.intercontinental.com, and connect with us on Facebook www.facebook.com/intercontinental, Twitter www.twitter.com/InterConHotels, and Instagram www.instagram.com/intercontinental.

About Crowne Plaza® Hotels & Resorts: Part of the IHG® global portfolio, the Crowne Plaza® Hotels & Resorts brand is a dynamic upscale hotel brand located in over 60 countries around the world in major urban centres, gateway cities and resort destinations. As the fourth largest upscale full-service hotel brand in the world and one of the fastest growing, the Crowne Plaza® Hotels & Resorts brand has a solid foundation for future growth. The portfolio has doubled since 2003 to over 400 hotels, and is set to continue expanding with its global pipeline of 84 hotels.

At Crowne Plaza® hotels, we’re all business, mostly, enabling our guests to unlock productivity and energising experiences with memorable downtime to make business travel work. Our signature Sleep Advantage® program ensures our guests are recharged with a great night’s sleep.

For more information, visit www.crowneplaza.com, and connect with us on Facebook https://www.facebook.com/Crowne.Plaza.AMEA, Twitter www.twitter.com/crowneplaza, and Instagram www.instagram.com/crowneplaza.

About IHG® (InterContinental Hotels Group): IHG^® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with a broad portfolio of hotel brands, including InterContinental^® Hotels & Resorts, Kimpton^® Hotels & Restaurants, Hotel Indigo^®, EVEN^® Hotels, HUALUXE^® Hotels and Resorts, Crowne Plaza^® Hotels & Resorts, Holiday Inn^®, Holiday Inn Express^®, Holiday Inn Club Vacations^®, Holiday Inn Resort^®, avid™ hotels, Staybridge Suites^® and Candlewood Suites^®.

IHG franchises, leases, manages or owns more than 5,300 hotels and nearly 800,000 guest rooms in almost 100 countries, with nearly 1,700 hotels in its development pipeline. IHG also manages IHG^® Rewards Club, our global loyalty programme, which has more than 100 million enrolled members.  

InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales. More than 375,000 people work across IHG’s hotels and corporate offices globally.

Visit www.ihg.com for hotel information and reservations and www.ihgrewardsclub.com for more on IHG Rewards Club. For our latest news, visit: www.ihgplc.com/media and follow us on social media at: www.twitter.com/ihg, www.facebook.com/ihg and www.youtube.com/ihgplc.