Kapil Vig named among Hozpitality's Best 30 Most Popular General Managers in India for 2023
Kapil Vig, General Manager, Crowne Plaza New Delhi Rohini
Meet Kapil Vig, an outstanding hospitality professional and one of Hozpitality's Best 30 Most Popular General Managers in India for 2023. With a remarkable journey spanning leading hotels, including The Lalit New Delhi and IHG Hotels, Kapil's contributions to the industry are nothing short of extraordinary.
Currently serving as General Manager at Crowne Plaza New Delhi Rohini, Kapil Vig's expertise has been a driving force in delivering impressive results. Despite market challenges and ADR pressure, Kapil has achieved the highest GOP of up to 50% in 2023, reflecting his strategic acumen and dedication to excellence.
Beyond financial achievements, Kapil excels in soft metrics, consistently positioning the hotel among the top 5 in the brand. His hotel's coffee shop secured the No.1 position on Trip Advisor in Delhi, while the hotel's overall ranking on Trip Advisor consistently secured No.2 in Delhi. Moreover, Kapil takes pride in the hotel's remarkable GSI score, consistently surpassing the target of 89%, and has been recognized for increasing elite member guest love.
Kapil Vig's key strengths in people management and asset management have earned him acclaim from hotel owners, reflecting his remarkable ability to position the hotel for success. A strong advocate for sustainability, Kapil focuses on reducing the hotel's carbon footprint to cut costs, emphasizing energy efficiency for a greener approach.
Throughout his career, Kapil has been instrumental in numerous projects. As the General Manager of Hilton Garden Inn Lucknow from 2018 to 2021, he led the hotel to become a top-performing establishment in the city. He has also played pivotal roles in successful hotel conversions and pre-openings, further showcasing his versatility and leadership prowess.
Kapil Vig's remarkable achievements have earned him prestigious awards and recognitions, including a "Fellowship" recognition from his management college and a "Best Bleisure Hotel" in India award from Travel + Leisure magazine. His ethical leadership, customer-focused approach, and commitment to employee engagement make him a highly respected figure in the industry.
Outside his professional endeavours, Kapil enjoys solo Travel and cherishes moments with his family, reflecting his balanced and well-rounded approach to life.
Meela Seenarain
Dubai, United Arab Emirates UAE