Jean-Sébastien Kling named among Hozpitality's Best 30 Most Popular GMs in UAE- 2023
With over 25 years of experience, Jean-Sébastien Kling currently holds the Cluster GM position at Hilton Dubai Jumeirah & Hilton Dubai The Walk.
Jean-Sébastien Kling, Cluster General Manager at Hilton Dubai Jumeirah & Hilton Dubai The Walk – UAE, has been in the industry for 25+ years. With a positive attitude, management style, and a clear vision for a more sustainable future, Jean-Sébastien achieved record-breaking results in 2022. Through his efforts, the annual RevPar and GOP performance (hotel revenue management KPI and gross operating profit) grew by 33% compared to the pre-pandemic level in 2019. This remarkable performance was achieved through targeted revenue management of both properties, with strategies aimed at the 1300 guests welcomed daily at Hilton Dubai Jumeirah and Hilton Dubai The Walk.
In addition to his exceptional performance, Jean-Sébastien was awarded the highest company "internal promotion" ratio in MEA, showcasing his commitment to developing and growing internal talents. As a result, the two properties' employee retention ratio increased by 30% yearly.
Amit Singh
Mumbai, India
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