Hozpitality Group Unveils the Best 30 General Managers in India Powerlist 2024
Celebrating Excellence: Top General Managers Shaping the Future of Indian Hospitality
In the ever-evolving world of hospitality, the role of a General Manager is pivotal. GMs are the driving force behind hotel success, leading their teams with strategic vision, operational excellence, and a relentless commitment to guest satisfaction. Recognizing these exceptional leaders, Hozpitality Group proudly presents the Best 30 General Managers in India Powerlist.
This prestigious list highlights the individuals who have excelled in their roles, inspiring their teams to reach new heights and setting benchmarks for the industry. These GMs have not only contributed to the success of their respective hotels but have also made significant impacts on the broader hospitality landscape in India.
The selected General Managers have demonstrated a remarkable ability to navigate the challenges of the hospitality industry with innovative strategies and a guest-centric approach. They have consistently delivered exceptional service, ensuring their hotels remain top choices for travellers seeking unparalleled experiences. Their leadership is committed to sustainability, community engagement, and the continuous pursuit of excellence. They implement robust systems and processes to ensure smooth and efficient department operations. From housekeeping to front desk management, their meticulous attention to detail guarantees high service standards, enhancing the overall guest experience and operational efficiency.
At the heart of their leadership is a relentless focus on guest satisfaction. These GMs understand that personalized and memorable guest experiences are vital to building loyalty and reputation.
Embracing innovation is essential for staying relevant in the competitive hospitality landscape. The best GMs leverage new technologies and innovative practices to improve service delivery and operational efficiency. Whether through digital check-in systems, sustainable practices, or creative guest services, their innovative mindset drives continuous improvement and differentiation.
Many of these leaders are champions of sustainability within their properties. They implement eco-friendly initiatives and promote responsible practices that minimize environmental impact. From reducing energy consumption to supporting local communities, their commitment to sustainability benefits the environment and resonates with increasingly eco-conscious guests.
Exceptional GMs recognize the importance of investing in their teams. They foster a culture of continuous learning and professional growth, ensuring that their staff are well-trained and motivated. By prioritizing team development, they build cohesive, high-performing teams that deliver outstanding service and contribute to the hotel's success.
The contributions of these General Managers extend beyond their individual properties. Promoting sustainable practices also plays a crucial role in shaping the industry's future, ensuring it remains resilient and adaptive in the face of global challenges.
In addition to celebrating the Best 30 General Managers, Hozpitality Group also highlights ten rising stars who are set to make a significant impact in 2024. These emerging leaders bring fresh perspectives and innovative ideas, poised to drive the next wave of excellence in the Indian hospitality sector.
As Hozpitality Group continues to honor the achievements of these remarkable leaders, it is clear that the future of India's hospitality industry is in capable hands. The dedication, vision, and passion for excellence demonstrated by the Best 30 General Managers and the rising stars inspire all hospitality professionals. Their leadership not only enhances the guest experience but also contributes to the overall growth and success of the industry.
List of Hozpitality's Best 30 General Managers in India: - (in alphabetical order)
| Abhishek Pani, General Manager, Radisson Blu Resort Visakhapatnam |
| Abhishek Sahai, General Manager, Conrad Pune |
| Amandeep Singh Grover, General Manager, Hilton Goa Resort, Candolim |
| Amit Kumar, General Manager, JW Marriott Pune |
| Amit Raman, General Manager, Radisson Blue Pune Hinjawadi |
| Anand G Nair, General Manager, InterContinental Chennai Mahabalipuram Resort |
| Arindam Sarkar, General Manager, The Fern Hotels, Goregaon, Mumbai |
| Debjeet Banerjee, General Manager, THE Park Indore |
| Hormuzdyr Gabba, General Manager, WH Devee Grand Bay by ITC Hotels, Visakhapatnam |
| Jaideep Jugran, General Manager, Sarovar Hotels Pvt Ltd |
| Joyjit Chakravorty, General Manager, Hilton Garden Inn New Delhi/Saket |
| Kapil Vig, General Manager, Crowne Plaza New Delhi Rohini |
| Koustuva Ratan Mukherjee, AVP - Gujarat Region Pride Plaza Hotel , Ahmedabad |
| Manish Garg, General Manager, Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park |
| Namit Vijh, Area General Manager, Central India & General Manager at Radisson Gurugram Udyog Vihar |
| Pankaj Gupta, Area GM, IHG South West Asia and GM- Crowne Plaza New Delhi Mayur Vihar |
| Puneet Baijal, General Manager, Hyatt Regency Ahmedabad |
| Rajat Tuli, General Manager, DoubleTree by Hilton Gurgaon |
| Rohit Mallick, GM, Welcomhotel Bangalore |
| Sandeep Johri, General Manager, Novotel & Ibis Bengaluru Outer Ring Road |
| Saurabh Thakur, General Manager, Radisson Jodhpur |
| Shashank Roy, General Manager, Ramada By Wyndham Gangtok Hotel & Casino Golden |
| Shibu Jacob, General Manager, Hotel Sea Princess Mumbai |
| Shubhamoy Banerjee, General Manager, The Orchid Mumbai |
| Shubhankar Jyoti, General Manager, Four Points by Sheraton, New Delhi |
| Sonale Z, GM, Hyatt Regency Gurgaon |
| Sumeet Suri, General Manager, The Westin Mumbai Garden City |
| Suraj Kumar Jha, General Manager, Crowne Plaza Ahmedabad City Centre |
| Vivek Mahajan, General Manager, Grand Mercure Agra |
| Yogeshwar Bhatt, General Manager, Hilton Garden Inn, Lucknow |
List of Hozpitality's 10 Commended General Managers in India: - (in alphabetical order)
| Akash Singh Rathore, General Manager, The Aviyaan- luxe serenity |
| Anil Chavan, General Manager, Novotel Imagicaa Khopoli (Accor) |
| Ansul Sanwal, General Manager,Welcomhotel by ITC Hotels, Tavleen Chail |
| Ashley Thomas, Ex. General Manager, Hotel Sea Princess |
| Daman Deep Singh, General Manager, Karma Lakelands Golf Resort |
| Gaurav Goswami, General Manager, Fenicia Riverside Resort |
| Manuj Behal, Cluster General Manager, Howard Johnson by Wyndham Udaipur |
| Sathya Shivam, General Manager, Darza Luxury Resorts |
| Sonal Sajwan, General Manager, Nirwana Hometel, Jaipur |
| Varun Nishant, General Manager, Grand Plaza Lords Inn Jammu |
Abhishek Pani
General Manager
Radisson Blu Resort Visakhapatnam
Abhishek Pani has been General Manager at Radisson Blu Resort Visakhapatnam since July 2023. A luxury resort on the Andhra Pradesh coastline, provides guests with the perfect blend of serene beaches and urban exploration opportunities. Known for its exquisite setting and top-notch amenities, the resort is a popular venue for weddings and conferences. It offers stunning views of the Bay of Bengal and 99 luxuriously designed rooms with garden or ocean views.
Abhishek Sahai
General Manager
Conrad Pune
Abhishek Sahai's career journey reflects his passion for operational management and luxury hospitality. Prior to his current role at Conrad Pune, he served as General Manager at Hyatt Hotels Corporation, overseeing operations with a focus on delivering exceptional guest experiences.
Amandeep Singh Grover
General Manager
Hilton Goa Resort, Candolim, Goa
Grover's journey into hospitality began unexpectedly after a cricket career aspiration. Encouraged by his coach to pursue hospitality due to his natural warmth and adeptness in engaging with others, Grover embarked on his path with a diploma in hotel management in Switzerland. Since then, his career has taken him to Switzerland, America, Thailand, Oman, Maldives, and now India, enriching his global perspective and leadership acumen.
Amit Kumar
General Manager
JW Marriott Hotel Pune
Amit Kumar pursued his degree in hotel management, Catering technology, and Applied Nutrition from IHM Hyderabad, laying a solid foundation for his career in hospitality. His decade-long tenure with Marriott International has been marked by continuous growth and contributions to the industry's service standards and trends.
Read more: Hozpitality Group - Amit Kumar Named Among Hozpitality's Best 30 General Managers in India in 2024
Amit Raman
General Manager
Radisson Blu Pune Hinjawadi
Raman, a hotel management graduate, brings a wealth of experience to his role. His professional journey has seen him manage medium to large teams across various cultural, linguistic, and professional backgrounds. He has developed procedures, service standards, and operational policies, consistently proving his ability to reduce running costs through effective control measures.
Read more: Hozpitality Group - Amit Raman Named Among Hozpitality's Best 30 General Managers in India in 2024
Anand G Nair
General Manager
InterContinental Chennai Mahabalipuram Resort
Anand began his illustrious career in 1995 as a Management Trainee at The Leela Hotel Resorts & Palaces. He spent five years at The Leela Mumbai, gaining invaluable experience that laid a strong foundation for his future roles.
Read more: Hozpitality Group - Anand G Nair Named Among Hozpitality's Best 30 General Managers in India in 2024
Arindam Sarkar
General Manager
The Fern Hotels, Goregaon, Mumbai
With a specialized focus on strategic planning and revenue growth, Arindam has implemented robust standard operating procedures, ensuring the hotel's financial health and competitive market positioning. The organization's commitment to maintaining strong corporate relations and continuous product and service upgrades reflects its mission to excel in the hospitality industry.
Debjeet Banerjee
General Manager
THE Park Indore
With over 20 years of experience in the hospitality industry, Banerjee has been leading THE Park Indore since October 2017. His leadership was instrumental in the hotel's pre-opening and successful launch, positioning it as a luxury destination and a premier food and beverage hub in Indore.
Hormuzdyr Gabba
General Manager
Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam
Before his current role, Gabba led the Food & Beverage team at ITC Grand Central, Mumbai, for five years, during which the hotel solidified its standing in the competitive set. His ability to manage end-to-end processes, support end users, and develop operational staff has been key to achieving performance objectives.
Jaideep Jugran
General Manager
Sarovar Hotels Pvt Ltd
Jugran has received numerous accolades, including the Best General Manager Mid-Scale award by HRANI and the Best General Manager of the Year award by the Asia Food Congress-World Hospitality Federation. His 23 years of rich experience in the hospitality industry and his passion and expertise have driven his success in hotel development, marketing, and operations.
Joyjit Chakravorty
General Manager
Hilton Garden Inn New Delhi/Saket
Chakravorty is a distinguished management graduate from IIHM Kolkata who furthered his education with a Postgraduate Strategic Management Certificate from IIM Bangalore. He has also completed certificate courses in strategy planning and execution at Harvard Manage Mentor with Hilton University. This extensive educational background has equipped him with the strategic insights and leadership skills necessary for his illustrious career in hospitality management.
Kapil Vig
General Manager
Crowne Plaza New Delhi Rohini
With over 29 years of proficient experience, Kapil Vig has consistently showcased exceptional leadership throughout his career. Remarkable achievements and significant contributions to the hospitality industry mark his tenure as the General Manager of Crowne Plaza New Delhi Rohini.
Read more: Hozpitality Group - Kapil Vig Named Among Hozpitality's Best 30 General Managers in India in 2024
Koustuva Ratan Mukherjee
AVP - Gujarat Region Pride Plaza Hotel, Ahmedabad
An alumnus of the prestigious IIM Ahmedabad, Koustuva Ratan Mukherjee completed his three-year Diploma in Hotel Management and Bachelor of Science. His illustrious career includes associations with renowned hospitality brands such as Taj Group, Hyatt International, The Park Hotel, The Ambassador Mumbai, Sun N Sand Mumbai, and The Orchid Mumbai before his current role with Pride Group.
Manish Garg
General Manager
Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park
A dynamic and seasoned hospitality professional with over 20 years of extensive and well-rounded experience in the hotel business, Manish is recognized as an integral part of Hilton in India. He is especially well-known for his demonstrated expertise in planning, developing, and directing effective business strategies for pre-opening hotels and revenue streams. He brings an enviable blend of sharp business acumen, reliable market knowledge, and robust hospitality competencies to his role as General Manager of Hilton and Hilton Garden Inn Embassy Manyata Business Park.
Read more: Hozpitality Group - Manish Garg Named Among Hozpitality's Best 30 General Managers in India in 2024
Namit Vijh
Area General Manager
Central India & General Manager at Radisson Gurugram Udyog Vihar
Namit Vijh is a seasoned hospitality professional with over two decades of experience in the industry. Currently, he serves as the Area General Manager for Central India and the General Manager at Radisson Gurugram Udyog Vihar, part of the prestigious Radisson Hotel Group. In his dual role, Namit oversees operations, strategic planning, and guest satisfaction across multiple properties in Central India while also managing the flagship Radisson hotel in Gurugram.
Read more: Hozpitality Group - Namit Vijh Named Among Hozpitality's Best 30 General Managers in India in 2024
Pankaj Gupta
Area GM, IHG Southwest Asia
and GM- Crowne Plaza New Delhi Mayur Vihar Noida
Throughout his career, Pankaj has worked with esteemed and renowned hotel brands such as IHG Hotels and Resorts, Marriott International, Sarovar Hotels and Resorts, and Royal Orchid Hotels. His primary focus has consistently revolved around operations, commercials, and finance, allowing him to understand the core aspects of a hotel's success comprehensively.
Read more: Hozpitality Group - Pankaj Gupta Named Among Hozpitality's Best 30 General Managers in India in 2024
Puneet Baijal
General Manager
Hyatt Regency Ahmedabad
Puneet’s overseas journey took him to Italy, where he honed his wine expertise. An accredited wine specialist, he brings a refined palate and passion for oenology to the table. His educational foundation includes an MBA in Hospitality Management and management programs at Cornell University. This blend of practical experience and academic rigor fuels his strategic vision.
Rajat Tuli
General Manager
DoubleTree by Hilton Gurgaon
A confident, committed, and commercially astute professional, Rajat Tuli has proven to achieve and exceed targets through influential people and process management. With extensive experience in end-to-end hotel operations, he possesses sound knowledge of budgeting, revenue forecasting, market dynamics, and hotel pre-opening/conversions. Rajat is proficient in cost management, continuously improving processes to reduce operating costs.
Read more: Hozpitality Group - Rajat Tuli Named Among Hozpitality's Best 30 General Managers in India in 2024
Rohit Mallick
General Manager
Welcomhotel Bangalore
Mallick is a dynamic, energetic, and result-oriented business leader with over twenty-five years of rich hospitality experience encompassing hotel operations and training. Rohit, an alumnus of the Institute of Hotel Management, Kolkata, has worked with ITC Hotels since 2003.
Sandeep Johri
General Manager
Novotel & Ibis Bengaluru Outer Ring Road
Sandeep's origins trace back to the scenic industrial town of Rourkela in Orissa, where he received his early education before advancing to the Institute of Hotel Management at Taratala in Kolkata for his Hotel Management studies. His exceptional professional track record encompasses diverse domains, with particular mastery in structured operations and personnel administration.
Saurabh Thakur
General Manager
Radisson Jodhpur
Throughout his career, Saurabh Thakur has been instrumental in achieving record-breaking revenue figures and maintaining top guest satisfaction scores. His leadership has been widely acknowledged, earning him prestigious awards. Notably, he has been honoured as the BW Hotelier Awards General Manager of the Year Upscale and recognized in various industry excellence programs. Saurabh's dedication and strategic vision have driven significant revenue growth and elevated hospitality standards in every establishment he has led.
Shashank Roy
General Manager
Ramada By Wyndham Gangtok Hotel & Casino Golden
Shashank has demonstrated a solid commitment to building high-performance teams and achieving business objectives. His extensive management experience encompasses various roles in luxury properties, from pre-opening to operational phases.
Read more: Hozpitality Group - Shashank Roy Named Among Hozpitality's Best 30 General Managers in India in 2024
Shibu Jacob
General Manager
Hotel Sea Princess Mumbai
With over fifteen years of experience in Hospitality Management, Shibu Jacob has carved a distinguished career path marked by remarkable achievements and progressive roles in esteemed establishments. Currently serving as the General Manager at Hotel Sea Princess Mumbai, Shibu brings a wealth of expertise and a solid academic background, holding a Master's degree in Hospitality Management alongside a Bachelor's in Hotel Management and Catering Technology.
Read more: Hozpitality Group - Shibu Jacob Named Among Hozpitality's Best 30 General Managers in India in 2024
Shubhamoy Banerjee
General Manager
The Orchid Mumbai
With a distinguished career spanning 23 years, Shubhamoy Banerjee has amassed extensive experience across renowned establishments, including The Orchid Mumbai, Intercontinental Hotels Group, Hilton, The Lalit, Sterling Resorts, MSC Cruises, Taj Mahal Mumbai- IHCL, ITC Sheraton, and Park Hyatt. His expertise in luxury hospitality and a strong background in Food and Beverage management have been pivotal in his success, particularly in hotel pre-openings, strategic planning, revenue management, interactive marketing, sales promotions, and team development.
Shubhankar Jyoti
General Manager
Four Points by Sheraton, New Delhi
Shubhankar brings over ten years of experience in hotel operations, specializing in Rooms Division, Pre-opening, Revenue Management, E-commerce, and more.
At Four Points by Sheraton New Delhi Airport Highway, Shubhankar has demonstrated a strategic approach to hospitality management, implementing innovative revenue strategies that significantly increased event and room revenue.
Sonale Zagade
General Manager
Hyatt Regency Gurgaon
As the General Manager, Sonale oversees the comprehensive operations of Hyatt Regency Gurugram, ensuring unparalleled guest experiences and managing the hotel's financial performance. With a career spanning pivotal roles at Hyatt Hotels Corporation, including Director of Operations at Hyatt Regency Mumbai and Director of Rooms at Hyatt Regency Chennai, Sonale brings over a decade of expertise in hotel management.
Sumeet Suri
General Manager
The Westin Mumbai Garden City
Throughout his career, Sumeet has established himself as a visionary leader who leads by example, instils confidence in his associates, and fosters an environment of excellence. His leadership style has been a catalyst for higher productivity and enhanced guest satisfaction. Proficient in the principles of administration and management in the service industry, Sumeet excels in strategic planning, production methods, human resources, and the seamless coordination of people and resources.
Read more: Hozpitality Group - Sumeet Suri Named Among Hozpitality's Best 30 General Managers in India in 2024
Suraj Kumar Jha
General Manager
Crowne Plaza Ahmedabad City Centre
Suraj Kumar Jha is a passionate and accomplished General Manager with a proven track record of success in the hospitality industry. He brings extensive experience from leadership positions at renowned establishments such as InterContinental Hotels Group, Radisson Hotel Group, and The Zuri Hotels & Resorts.
Vivek Mahajan
General Manager
Grand Mercure Agra
Mahajan's illustrious career includes pivotal roles at prestigious establishments such as the Oberoi Group, Taj Hotels Resorts and Palaces, Wyndham Hotel, Starwood Hotels & Resorts Worldwide, and most recently, a premier property under the Louvre Group for the past seven years. His diverse professional journey has honed his expertise in catering, menu engineering, food & beverage management, and complaint resolution, supported by a solid educational foundation in Hotel Management from IHM Bangalore.
Yogeshwar Bhatt
General Manager
Hilton Garden Inn, Lucknow
Yogeshwar’s extensive experience includes his current key role at Hilton as a General Manager in Lucknow’s property, Hilton Garden Inn. Past experiences include Operations Manager at Accor, Ibis Navi Mumbai, Head and Operations Manager at Grand Mercure Mysore, and various managerial positions at Novotel properties in Chennai, Kolkata, Hyderabad, Pune, and Kolkata. His career highlights his fondness for the Food & Beverage and Rooms Division, where he is recognized as an innovator.
COMMENDED WINNERS
Akash Singh Rathore
General Manager
The Aviyaan Luxe Serenity
Akash Singh Rathore, a name synonymous with culinary artistry and hospitality leadership, has left an indelible mark on the world of food and luxury resorts. Born with a passion for food and a penchant for innovation, his journey from a young chef to a seasoned corporate general manager reflects his relentless dedication and exceptional talent.
Anil Chavan
General Manager
Novotel Imagicaa Khopoli (Accor)
With a career spanning over two decades, Anil has navigated dynamic markets across India, MEA, and APAC regions, gaining profound insights into diverse cultures, markets, and people.
Ansul Sanwal
General Manager
Welcomhotel by ITC Hotels, Tavleen Chail
Renowned for his passion and expertise, Ansul has established himself as one of the most successful figures in the field. Throughout his illustrious career, he has held significant positions at some of the most prestigious hotels, including Oberoi Hotels, The Leela, Bharat Hotels, and ITC Hotels.
Ashley Thomas
General Manager
Hotel Sea Princess
Ashley's journey includes significant milestones, notably his role as Hotel Manager at Soho House Mumbai, where he was involved in pre-opening the London (UK) and Mumbai (India) locations. The inauguration of the White City House in London by Prince Charles in May 2018 and the establishment of Soho House Mumbai as the first of its kind in Asia highlight Ashley's expertise in hotel pre-openings and operations.
Daman Deep Singh
General Manager
Karma Lakelands Golf Resort
With over 18 years of dynamic leadership in the hospitality industry across India, Daman Deep Singh has held pivotal roles in premium and luxury hotels, consistently driving exceptional guest experiences and operational excellence.
Gaurav Goswami
General Manager
Fenicia Riverside Resort
Gaurav's journey in hospitality began with a solid educational foundation, including a Master's in Hotel Management and Catering Technology, complemented by certifications such as Certified Hospitality Manager from the American Hotel and Lodging Institute. His career path has been enriched by diverse roles with prominent brands like ITC, HHI, and Fenicia Hotels and Resorts, where he now oversees multiple luxury properties across India.
Manuj Behal
Cluster General Manager
Howard Johnson by Wyndham Udaipur
Throughout his career, Manuj has demonstrated a profound expertise in hotel operations and strategic positioning, leveraging his comprehensive knowledge across various roles, geographies, and hotel segments. His current role at Nile Hospitality highlights his proficiency in driving revenues, enhancing guest experiences, and championing quality, learning, and employee engagement initiatives.
Sathya Shivam
General Manager
Darza Luxury Resorts
With over 16 years in the hospitality industry, Sathyam Shivam brings a wealth of expertise across various facets of hotel management. His career trajectory underscores his proficiency in room division operations, P&L management, revenue growth strategies, and meticulous attention to quality and standards. These qualities have earned him professional accolades and positioned Darza Luxury Resorts as a beacon of luxury and hospitality in Coimbatore.
Sonal Sajwan
General Manager
Nirwana Hometel, Jaipur
Sonal’s professional trajectory is highlighted by his tenure as Executive Assistant Manager at Lemon Tree Hotels before assuming her current position at Nirwana Hometel. Sonal's leadership at Nirwana Hometel underscores his strengths in operations management, leveraging technology, meticulous attention to detail, and a commitment to delivering exceptional guest experiences.
Varun Nishant
General Manager
Grand Plaza Lords Inn Jammu
Throughout his career, Varun has demonstrated a keen ability to lead and manage operations in highly competitive environments. His decisive leadership style and motivational approach have consistently driven peak performance from his teams. Specializing in start-ups, F&B operations, training, and budgeting, Varun is known for his adeptness in operational efficiency and risk management.
Meela Seenarain
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