Hozpitality Best 30 General Manager Power List in the Dynamic Middle East Tourism Scene
In the heart of the Middle East, where hospitality and tourism intertwine, the Hozpitality Group annually recognizes the leaders steering the industry with the Best 30 General Manager Power List. This curated selection showcases excellence within the sector, determined through a meticulous voting process involving industry peers and associates.
According to the World Economic Forum, the tourism sector claims a substantial portion of the region's GDP, contributing around 9%. With a forecasted annual growth rate of 7.7% until 2032, this tourism surge brings economic opportunities and environmental considerations, marking a pivotal era for the industry.
Emerging as a tourism hotspot, Saudi Arabia recently achieved a notable milestone by surpassing its 2023 target of welcoming 100 million tourists. Minister of Tourism Ahmed Al-Khateeb announced this feat, setting the stage for Crown Prince Mohammed bin Salman's ambitious vision of hosting 150 million tourists by 2030.
The United Arab Emirates (UAE) has been a cornerstone of tourism growth, exemplified by a direct contribution of AED 68.5 billion (USD 18.7 billion) to the GDP in 2016, equivalent to 5.2% of the total GDP. Projections foresee a continual rise, reaching AED 116.1 billion (USD 31.6 billion) by 2027, constituting 5.4% of the total GDP. The UAE's commitment to hosting world-class events has positioned it as a global tourism hub, exemplified by Dubai's record-breaking year 2023, welcoming 17.15 million international tourists.
Qatar celebrated a significant achievement, welcoming over 4 million visitors in 2023, marking a five-year high. Simultaneously, the Sultanate of Oman experienced a remarkable 41.2% increase in tourist arrivals in 2023, welcoming over 3 million tourists.
In a collaborative effort to simplify travel arrangements and amplify the tourism sector, the Gulf Cooperation Council (GCC) member states collectively greenlit the Unified Tourist Visa system. Envisaged to be implemented between 2024 and 2025, this unified visa allows individuals to explore various member states seamlessly, promoting more accessible cross-border travel within the region, mirroring the convenience of the Schengen visa.
The Middle East's hospitality and tourism calendar is punctuated with influential events such as the Gulfood Exhibition, AIME, Arabian Travel Market, and the Hotel & Leisure Show. These gatherings provide invaluable platforms for networking, innovation showcases, and business collaboration within the region.
Ensuring seamless operations to create unforgettable guest experiences requires round-the-clock dedication from hospitality establishments. At the helm of each company stands the General Manager, akin to the captain of a ship, steering the team towards excellence. Their tireless efforts in achieving targets and motivating their teams warrant recognition and appreciation. The Hozpitality Group leads the charge in acknowledging these exceptional individuals through its Best 30 General List in the Middle East, which also highlights 10 recommended General Managers from the region.
They are not merely administrators but visionaries responsible for shaping the guest experience, fostering innovation, and navigating the challenges of a dynamic industry. General Managers cultivate a culture of excellence, ensuring that each guest leaves with unforgettable memories. Their strategic decisions ripple through the organization, impacting everything from staff morale to overall guest satisfaction.
As the Middle East's tourism industry continues its upward trajectory, recognizing exceptional General Managers becomes imperative. The Hozpitality Group's initiative celebrates individual excellence while also underscoring the collaborative spirit propelling the success of the region's dynamic hospitality and tourism sector.
Here is the list of Hozpitality's Best 30 General Managers in the Middle East winners of 2024 (in alphabetical order):
Adrian Stoppe
Amro Nagah
Andre A. Saade
Andre Grove
Andy Cuthbert
Ankush Kaul
Bassam Zakaria
Carsten Wiegandt
Chris Fourment
David Wilson
Emad Nabulsi
Jeroen Elmendorp
Julia Schamne
Klaus Reinwand
Manish Jha
Marianne Fitzgerald
Murat Zorlu
Nemo Acimovic
Nicolas Chammaa
Orsolya Meszaros
Rabih Beaino
Rami Al Bawab
Saeid Heidari
Samer Homsi
Samir Arora
Saurabh Tiwari
Savino Leone
Stefan Fuchs
Sumit Jassal
Thierry Perrot
Here is the list of Hozpitality's Best Commended General Managers in the Middle East winners of 2024 (in alphabetical order):
Asser Samy
Binu Varghese
Haitham Galal
Khaled Saab
Mohammed Nazir Malik
Nitin Saxena
Rajan Malik
Reda Moukhtar
Samer Rafie
Shahzad Butt
Hozpitality's Best 30 General Managers in the Middle East winners of 2024
Adrian Stoppe
General Manager
Waldorf Astoria Ras Al Khaimah
In the dynamic hospitality landscape, Adrian Stoppe stands out as a seasoned professional with a remarkable two-decade career journey, leaving an indelible mark across hotels in Germany, the USA, Austria, Thailand, Malaysia, and the Maldives.
Amro Nagah
General Manager
Swissotel Al Murooj
With a strong background in the hospitality sector, Amro Nagah boasts a proven track record of successful leadership across various roles, including Commercial Strategies, Food & Beverage, Catering, Event Management, and overall leisure facility management.
Andre A. Saade
General Manager
Crowne Plaza Riyadh Minhal
Currently holding the esteemed position of General Manager at Crowne Plaza® Riyadh Minhal Hotel & Convention Center, André brings over 20 years of invaluable experience spanning strategy, sales, and marketing to his leadership role.
Andre Grove
General Manager
Arabian Ranches Golf Club
Andre's leadership style is characterized by his remarkable ability to foster teamwork and empower his team members. He delegates tasks according to each member's strengths, encouraging a culture of collaboration and mutual support. By promoting candor within his team, Andre effectively cultivates an environment where individuals feel empowered to contribute their best efforts.
Andy Cuthbert
General Manager
Jumeirah Creekside Hotel
With a career spanning over four decades, Andy Cuthbert has emerged as one of Dubai's leading figures in the realm of food and hospitality. Joining the Jumeirah Group in 2000 as the Director of Operations for Jumeirah Hospitality, the Australian-born Cuthbert has played a pivotal role in elevating culinary standards within Dubai's premier luxury hotel company.
Ankush Kaul
General Manager
The Canvas Hotel, Dubai
With over 15 years of industry expertise, Ankush Kaul is an experienced and dynamic hospitality professional. As the Hotel Manager of a luxury boutique hotel, he exemplifies leadership, creativity, and a passion for delivering exceptional guest experiences.
Bassam Zakaria
Cluster General Manager
dusitD2 Kenz Hotel & Dusit Princess Residences Dubai Marina
An award-winning proactive hospitality management professional with an MBA degree in Strategic Management from the prestigious Ecole Hôtelière Helvétiquein Switzerland, Bassam boasts two decades of hospitality experience.
Carsten Wiegandt
General Manager
Kempinski Hotel Muscat
Carsten Wiegandt brings over four decades of experience, showcasing a rich and diverse professional journey across various regions. He assumed the role of General Manager at Kempinski Hotel Muscat in March 2018, contributing significantly to the hotel's success.
Chris Fourment
General Manager
Mercure Gold Hotel, Jumeirah
Drawing upon 18 years of expertise in the hospitality sector, Chris initiated his career with the deliberate intention of venturing into diverse countries. He aimed to acquire knowledge in management, innovation, and creativity within international hotel chains.
David Wilson
General Manager
Waldorf Astoria Dubai Palm Jumeirah
With a remarkable career spanning over three decades, David Wilson's journey in the hospitality industry commenced in the UK and unfolded across diverse countries, including Indonesia and Australia.
Emad Nabulsi
Cluster General Manager
Souq Al Wakra Hotel Qatar by Tivoli, Souq Waqif Boutique Hotels by Tivoli,
Al Najada Doha Hotel by Tivoli and Al Najada Doha Hotel Apartments by Oaks
In his current capacity as the General Manager at Souq Al Wakra Hotel Qatar by Tivoli, Emad oversees a constellation of properties, including Souq Waqif Boutique Hotel, Al Najada Doha Hotel, and Al Najada Doha Hotel Apartment. This role involves managing an extensive inventory of 524 rooms and providing leadership to a diverse team of 430 individuals.
Jeroen Elmendorp
General Manager
The Ritz-Carlton, Dubai
Jeroen's journey in the hospitality industry began at Conrad Hotels & Resorts after graduating from Hoger Technisch Instituut, Bruges, Belgium. His path led him through Europe, the USA, Africa, and the UAE, leaving an indelible mark through key roles at award-winning properties. His transformative leadership truly shone when he assumed the helm of The Ritz-Carlton, Dubai.
Julia Schamne
Cluster General Manager
ibis Styles, Adagio, Mercure Dubai Deira Cluster
Julia began her career in the hospitality industry as a Front Desk Supervisor at The Sea Pines Resort in 2006. From there, she progressed to Guest Relations at Kempinski Hotel. She later served as an Assistant Front Office Manager at prominent hotel chains, including Radisson Blu, JA Resorts & Hotels, and Sofitel in Abu Dhabi.
Klaus Reinwand
General Manager
The Cove Rotana, RAK
With over four decades of dedicated service in the global hospitality industry, I have consistently demonstrated exceptional leadership across diverse roles.
Manish Jha
General Manager
NH Collection Dubai The Palm
Meet Manish Jha, the luminary orchestrating the remarkable success of NH Collection Dubai The Palm, the inaugural NH Collection in the Middle East. With a rich tapestry of over two decades in the hospitality industry, Manish seamlessly integrates his expertise in operations, leadership, and team development, setting unprecedented standards in the hotel industry.
Marianne Fitzgerald
General Manager
Address Sky View Dubai
With a distinguished career spanning nearly three decades in the international hotel and tourism industry, Marianne Fitzgerald boasts an enviable experience in the luxury hospitality sector.
Murat Zorlu
General Manager
Rixos The Palm Hotel & Suites
Murat Zorlu is elevating the All-Inclusive concept in Dubai to unprecedented heights, transforming the hotel into a beacon of luxury hospitality. Under his stewardship, Rixos The Palm has become synonymous with top-tier culinary experiences, innovative wellness programs, engaging entertainment offerings, and exclusive sports activities through the Exclusive Sports Club, captivating guests from around the globe.
Nemo Acimovic
General Manager
Bab Al Qasr
Nemo is a seasoned hospitality professional with over 31 years of experience, specializing in Food and Beverage operations. Currently serving as the General Manager at Bab Al Qasr Hotel, he is renowned for his inclusive leadership style and commitment to innovation.
Nicolas Chammaa
General Manager
Fujairah Rotana Resort & Spa
In a recent interview with Hozpitality Group, Nicolas shared insights into his career journey, which began with taking on his first job overseas as a head waiter on Luise Cruise lines in Cyprus in 2001. Over the years, he achieved significant milestones, including pivotal roles with Shangri-La in Muscat and Resident Manager positions for iconic properties like Shangri-La Barr Al Jissah Resort & Spa, Makati Shangri-La, and Shangri-La Dubai.
Orsolya Meszaros
General Manager
Hilton Ras Al Khaimah Beach Resort
With over two decades of global hospitality experience, Orsolya Meszaros is an exemplary Hilton Ras Al Khaimah Beach Resort leader. Her charismatic and hands-on approach has been a driving force in her remarkable career trajectory.
Rabih Beaino
General Manager
InterContinental Riyadh
With a wealth of experiences gathered from various corners of the world, Rabil's journey in the hospitality industry demonstrates his enduring passion and steadfast dedication. From Beirut's vibrant streets to Switzerland's tranquil beauty, each chapter has contributed to shaping his unique story, leading him to the current role as the General Manager at InterContinental Riyadh since June 2023.
Rami Al Bawab
Cluster General Manager
Radisson Blu Resort Fujairah & Nassima Tower Hotel Apartments
Throughout his distinguished career, Rami has consistently demonstrated a dedication to excellence, earning recognition for his adeptness in hotel management. His track record includes exceeding revenue targets, improving profitability, and fostering strong employee retention and customer satisfaction rates.
Saeid Heidari
General Manager
Hilton Dubai Al Habtoor City
With over 34 years of experience, Saeid Heidari has established a commendable reputation for excellence in the hospitality industry. Currently serving as the Complex General Manager at Hilton Dubai Al Habtoor City, V Hotel Dubai, Curio Collection by Hilton, and Habtoor Palace LXR Hotels & Resorts, Saeid is a dynamic and visionary operations leader with a proven track record in spearheading multiple projects, including pre-opening ventures.
Samer Homsi
General Manager
Metropolitan Hotel Dubai
Samer Homsi is an eminent General Manager, boasting an impressive track record of over two decades in steering and orchestrating teams within the dynamic realm of the hospitality industry. Renowned for his unparalleled interpersonal finesse and adept leadership acumen, Samer has cultivated robust relationships with his teams and clients, marking him a standout professional in his field.
Samir Arora
Cluster General Manager
The Retreat Palm Dubai MGallery by Sofitel, ibis Styles Dubai Jumeirah
and Ramada by Wyndham Downtown Dubai
Samir Arora emerges as a formidable figure with a wealth of experience spanning 30 years in the hospitality industry. His extensive background, covering every department from F&B to sales, enriches his strategic acumen. Thriving at the challenges presented by the dynamic Middle East market, Arora showcases adaptability as a cornerstone of his leadership style.
Saurabh Tiwari
General Manager
Taj Dubai
Saurabh Tiwari started his illustrious career in India, and with ambition propelling him forward, he left a mark in various cities across the globe. From London to Mallorca, Ibiza, and finally, the City of Dreams – Dubai, his journey showcases a wealth of experience in the food and beverage industry, luxury hotel management, and successful pre-openings.
Savino Leone
General Manager
Jumeirah at Saadiyat Island Hotel
Savino's journey in the hospitality industry spans over 30 years, starting with InterContinental Hotel Group (IHG) in 1992. Savino held various senior management positions globally, including in France, Dubai, London, and Japan, and his diverse experiences shaped his career. Joining Jumeirah Group in 2017, he served as the General Manager of Jumeirah Messilah Beach Hotel & Spa and Jumeirah at Etihad Towers before assuming the role of General Manager at Jumeirah at Saadiyat Island Resort in November 2020.
Stefan Fuchs
General Manager
InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa
Stefan Fuchs, a distinguished figure in the hospitality realm hailing from Germany, currently leads the InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa as its General Manager. With over 25 years of international luxury hotel management experience, Stefan has recently served as the Cluster General Manager at the prestigious Ayana Resort and Spa in Bali. His illustrious career includes pivotal roles at renowned luxury establishments such as The Ritz-Carlton, Kempinski Hotels, and the Jumeirah Group.
Sumit Jassal
General Manager
Ramee Grand Hotel & Spa, Seef - Bahrain
With an MBA in International Hospitality and Tourism from London, a Post-Graduation in Business Management, and a Bachelors in Hotel and Tourism Management, Sumit brings over 23 years of work experience in international hotel chains across Europe, Asia, and the Middle East, including pre-opening experience for 11 hotels.
Thierry Perrot
Cluster General Manager
Wyndham and Radisson Dubai Deira
Thierry Perrot has made significant contributions to the hospitality industry with an impressive career spanning over 25 years in the region and a wealth of international experience across Europe, Asia, Africa, and the Middle East.
Hozpitality's Best Commended General Managers in the Middle East winners of 2024
Asser Samy
General Manager
TIME Asma Hotel
Throughout Asser Samy's hospitality career, he has progressed from managerial positions to become an experienced General Manager. Starting humbly, he gained insights across hotel departments, specializing in Front Office, Sales, & Marketing, and diligently tackled challenges.
Read more: Hozpitality Group - Asser Samy Recognized as Hozpitality's Commended GM for the Middle East – 2024
Binu Varghese
General Manager
Ramada Hotel & Suites by Wyndham Dubai JBR
Known for his strategic acumen and tenacious commitment to goals and results, Binu Varghese exemplifies dynamic leadership. His style incorporates creativity, innovation, charisma, and boundless energy, inspiring and galvanizing teams to deliver outstanding results. He is a mentor at his core, providing unparalleled support and empowering his teams to reach their maximum potential.
Haitham Galal
General Manager
The Tower Plaza Hotel Dubai
Bringing over 25 years of exemplary experience managing various hotels in the UAE, Haitham Galal exemplifies resilience, drive, and goal-oriented leadership. His dynamic leadership style consistently maximizes opportunities to enhance revenue and elevate the market position for The Tower Plaza Hotel Dubai.
Khaled Saab
General Manager
Residence Inn by Marriott SZR
Holding the position of General Manager at Residence Inn by Marriott Sheikh Zayed Road Dubai, Four Points by Sheraton, Al-Ain, and Grand Stay Holiday Homes Dubai, Saab has demonstrated proactive leadership, oversaw three successful hotel openings, and accumulated over 27 years of industry experience.
Read more: Hozpitality Group - Khaled Saab Recognized as Hozpitality's Commended GM for the Middle East – 2024
Mohammed Nazir Malik
General Manager
Palma Beach Resort and Spa
Mohammed Nazir Malik embarked on a fulfilling hospitality journey in 2000 as the Front Office Executive at Sheraton Hotel & Tower – Karachi – Pakistan. His commitment to excellence and passion for hospitality brought him to Dubai in 2004, marking the beginning of an illustrious career.
Nitin Saxena
Group General Manager
Central Hotels UAE
Known for his meticulous attention to detail and innate passion for hospitality, Nitin Saxena is a seasoned hotelier with two decades of international experience spanning three continents, focusing on luxury and 5-star hotels. He boasts a proven track record of business process redesign to enhance guest satisfaction and has demonstrated his expertise in various leadership roles within hotel operations and corporate offices.
Read more: Hozpitality Group - Nitin Saxena Recognized as Hozpitality's Commended GM for the Middle East – 2024
Rajan Malik
Director of Operations
Asha's Restaurant International
With 15 years of dynamic experience in the F&B industry, Rajan Malik stands out as a dedicated professional associated with Asha's Restaurant International Limited. As a leader, Rajan is known for his commitment to teamwork and a result-oriented approach. His diverse and multi-cultured perspective enables him to tackle challenges with creative solutions, emphasizing a motivational leadership style.
Read more: Hozpitality Group - Rajan Malik Recognized as Hozpitality's Commended GM for the Middle East – 2024
Reda Moukhtar
General Manager
Atana Hotel
With a remarkable career spanning two decades, Reda Moukhtar possesses a diverse skill set encompassing management, operations, finance, and business development, accumulating 30 years of experience in the hospitality sector. His proven track record includes successful engagements in pre-hotel openings, financial and commercial operations, strategic planning, and portfolio development in established and emerging hospitality markets across the Middle East.
Samer Rafie
General Manager
Hues Boutique Hotel Dubai
With a career journey that started as a telephone operator in the 90s and reached the pinnacle of Group General Manager across various countries, Samer Rafie brings a wealth of experience to his current role. Having worked with renowned chains like Hyatt, Rits, Taj, Wyndham, and Frasers, he credits his seniors and managers for shaping his character and the established SOPs and code of conduct in these esteemed organizations.
Read more: Hozpitality Group - Samer Rafie Recognized as Hozpitality's Commended GM for the Middle East – 2024
Shahzad Butt
General Manager
Four Points by Sheraton Production City, Dubai
Shahzad Butt, the accomplished General Manager of Four Points by Sheraton Production City, Dubai, has garnered an impressive array of accolades, solidifying his status as a distinguished leader in the Middle East hospitality scene.
Read more: Hozpitality Group - Shahzad Butt Recognized as Hozpitality's Commended GM for the Middle East – 2024
Meela Seenarain
Dubai, United Arab Emirates UAE