Haitham Galal Receives Judges' Choice Dynamic GM of the Year Award
The Tower Plaza Hotel Dubai’s General Manager took pride as his leadership was recognized during the 9th Middle East Hospitality Excellence Awards
In a distinguished acknowledgment of exceptional leadership and a commitment to excellence, Haitham Galal, General Manager of The Tower Plaza Hotel Dubai, received the prestigious Judges' Choice Dynamic GM of the Year award at the Middle East Hospitality Excellence Awards. The award, presented by Ibrahim Yaqoot, Executive Director of HR and Training, DTCM, and Raj Bhatt, CEO of Hozpitality Group, marks a significant achievement in Galal's illustrious career in the hospitality industry.
Haitham Galal is a resilient, driven, and goal-oriented professional with a progressive nature, excelling in maximizing opportunities to enhance revenue and market position. With over 25 years of experience operating various international chains in the UAE, he has consistently demonstrated top-tier performance and a strong focus on brand excellence.
In his role as General Manager, Galal oversees the operations functions of The Tower Plaza Hotel Dubai. His responsibilities include ensuring full compliance with hotel operating controls, SOP’s, policies, procedures, and service standards. He leads on critical property issues, including capital projects, customer service, and refurbishment.
Galal is instrumental in the preparation, presentation, and subsequent achievement of the hotel's annual Operating Budget, Marketing and sales Plan, and Capital Budget. He manages the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. As a brand-focused leader, he delivers on hotel budget goals and sets both short and long-term strategic objectives for the property.
Known for his strategic leadership, Galal develops improvement actions and carries out cost-saving measures. He ensures that monthly financial outlooks for Rooms, Food and beverage, Admin, and general are on target and accurate. His expertise is maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs.
Additionally, Galal prepares monthly financial reports for the owners and stakeholders, providing transparency and insights into the hotel's financial health. His commitment to excellence and continuous improvement has positioned him as a dynamic and forward-thinking General Manager in the competitive hospitality landscape.
The Judges' Choice Dynamic GM of the Year award confirms Haitham Galal's outstanding contributions to the industry and his relentless commitment to elevating the standards of The Tower Plaza Hotel Dubai.
Meela Seenarain
Dubai, United Arab Emirates UAE