Felicita Shanthy Balavendran Recognized in Hozpitality Best HR Leaders Powerlist for the Middle East 2024
Felicita Shanthy Balavendran has actively participated in various corporate initiatives to enhance HR processes and employee engagement within IHCL.
Felicita Shanthy Balavendran's remarkable achievements and contributions to Human Resources have earned her recognition in the prestigious Hozpitality Best HR Leaders Powerlist for the Middle East—2024. With 28 years of rich hospitality HR experience, Felicita currently holds the Director of Human Resources position at Taj Dubai, one of IHCL's International Hotels.
As Area Director of Human Resources – Karnataka, Felicita managed a portfolio of nine hotels, including four unionized properties. During this tenure, her exceptional leadership and strategic HR management skills earned her several accolades, including the FHRAI Award for Young HR Manager and the 100 Top HR Minds (Hotel Industry) Award.
Throughout her career, Felicita has actively participated in various corporate initiatives to enhance HR processes and employee engagement within IHCL. She was pivotal in developing HR manuals and employee newsletters and establishing the first HR Hub with Shared Services in Karnataka-IHCL.
Since joining Taj Dubai in September 2021, Felicita has implemented numerous HR initiatives to enhance employee service experiences, promote employee well-being, foster retention, drive engagement, and promote social responsibility (Paathya).
Felicita's dedication, expertise, and commitment to excellence have contributed significantly to Taj Dubai's success and set new standards for HR leadership in the hospitality industry.
Meela Seenarain
Dubai, United Arab Emirates UAE