Amartya Chakraborty named among Hozpitality's Best 30 Most Popular Housekeeping Leaders in the Middle East for 2023
Amartya Chakraborty, Executive Housekeeper at The Retreat Palm Dubai MGallery by Sofitel, has been recognized as one of the Best 30 Housekeeping Leaders in the Middle East.
Amartya Chakraborty's success story is a remarkable testament to his dedication, hard work, and visionary leadership. As Executive Housekeeper at The Retreat Palm Dubai MGallery by Sofitel, he has transformed the hotel's housekeeping department into a paragon of responsible business practices. Under his guidance, the hotel received its highest guest satisfaction scores in cleanliness and accommodation in 2021 and 2022.
One of Amartya's most significant contributions to the hotel's success has been his unwavering dedication to sustainability and eco-friendliness. He has implemented comprehensive training programs and exceptional service delivery to ensure the hotel's practices align with its commitment to responsible business practices. Under Amartya's guidance, the hotel's once-underperforming minibar has been transformed into a flourishing business, achieving maximum profitability in 2022.
As a leader, Amartya is directive, demanding but also fair and flexible. He believes in hiring individuals based on their values and positive attitude rather than credentials. He uses every mistake as an opportunity to learn and improve the team's performance. His focus on productivity and process improvement has resulted in exceptional results. He has implemented effective strategies for standard operating procedures, strategic planning, quality assurance, customer relations, cost control, and project management.
In conclusion, Amartya Chakraborty's remarkable rise to become a visionary leader in the hospitality industry is a testament to his unwavering dedication to excellence, sustainability, and eco-friendliness. His exceptional leadership skills and remarkable contributions have set a new standard for the hospitality industry to aspire to. The Retreat Palm Dubai MGallery by Sofitel is fortunate to have such an outstanding leader at the helm of its housekeeping department.
Amit Singh
Mumbai, India
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