Al Jabri is a Certified Manager of Quality and Knowledge and Human Development Authority certified trainer with more than 24 years of experience leading a diverse range of organizations from startups, small businesses to multinational corporations (Oil and Gas, F&B, Hospitality, Government and Private Sectors) in accelerated process improvement initiatives, focusing on a variety of services and industrial settings.
Al Jabri is also an expert in developing strategic planning measurement systems, including human capital management, organization behaviour, change management and customer-centric culture. Apart from being a Certified Manager of Quality - Organizational Excellence (CMQ/OE), Al Jabri holds Professional in Human Resources – International (SPHRiTM), Building Leadership Skills and Train-the-Trainer (KHDA approved) certifications. Al Jabri also holds a bachelor degree in International Business from Stratford International University, USA and Diplomas in Human Resource and Hotel management.
Al Jabri, as a Trainer and Public Speaker, has conducted several pieces of training and workshops for various industries with a large number of delegates from the Middle East and around the world. Al Jabri redefined traditional training on how individuals can be empowered and trained using his own unique model known as TTQS model (Together Towards Quality Service). He is also actively facilitating “Innovative Customer Service Training” in the hospitality industry by using his own model for major hotels in the UAE and East Africa.
Al Jabri is an Author of published Amazon books titled: Gangnam Inspiration - motivational book, and fiction series under titled Dubai 2050, City of Gold Survivors.
A public inspiring & motivational speaker.
Industry: School-Institute-University
Department: Human Resources
Job Level: Management
Job Role: Training and Development Manager
Nationality: Tanzania, United Republic of
Current Country: United Arab Emirates UAE
Education Level: Graduation
The sequence of customer service recovery, "LATTE" and "LEARN" and the original "CLEAR" #hospitalitydd #hosp
Hassan Al Jabri shared this.
Ever heard of #TTQSModel? Quality Customer Service in the hospitality industry. The model uses 3 main elements HOSTS, PRODUCTS and QUALITY SERVICE all focus to GUESTS.
Hassan Al Jabri shared this.
2019 - Present (5 Years)
Svarna Training Institute, United Arab Emirates UAE
As a certified trainer, manage and train in developing measurement systems to determine organizational improvement.
