Coffee Connoisseur | Senior Barista | Quality Controller| Always willing to extend my knowledge & reach a high level of experience considering every challenge in my life as a new portal to a new horizon of knowledge.
Industry: Hotels & Resorts
Department: Food and Beverage Service
Job Level: Staff Line level
Job Role: Barista
Nationality: Uganda
Current City: Dubai
Current Country: United Arab Emirates UAE
Education Level: A Level/10+2/3
2024 - Present (0 Year)
Jumeirah Group, United Arab Emirates UAE
Oversee and manage the coffee preparation and service operations of a café or coffee shop. br brSupervising baristas, ensuring quality standards in coffee preparation, providing excellent customer service, and contributing to the overall success of the coffee service. br brAimsto maintain high standards of coffee quality, optimize workflow efficiency, and create memorable coffee experiences for customers. br brSupervise and mentor a team of baristas, providing guidance, training, and support to brensure consistency and excellence in coffee preparation and service.
2022 - 2024 (2 Years)
The Seat Cafe, United Arab Emirates UAE
Manage a team of baristas, ensuring efficient coffee preparation and excellent customer service. <br>Create and update extensive drink recipes, maintaining high standards of quality and consistency. <br>Conduct training sessions for new baristas /Stuff on brewing techniques, latte art ,steaming,customer interaction and equipment handling. <br>Use excellent memorization skills to maintain an extensive drinks menu, ingredients and recipe knowledge. <br>Prepare , serve hot and cold beverages promptly, maintaining temperature, quality and presentation. <br>Oversee inventory management, optimizing stock levels for coffee beans, milk, syrups, and other supplies. <br>Collaborate with management to plan promotions and events, contributing to increase in sales. <br>Maintain clean, organize cafe workspaces, enabling co-workers to readily locate required supplies. <br>Fulfill personalized orders with speciality milk options, meeting strict dietary requirements. <br>Perform all opening and closing duties fully and accurately to maintain cleanliness of café equipment. <br>Train employees how to fix problems, correct mistakes and maximize productivity.
2020 - 2022 (2 Years)
La Familia Specialty Cafe, United Arab Emirates UAE
Created a safe environment for guests and staff, ensuring adherence to COSHH and HACCP standards across all tasks.
2019 - 2020 (1 Year)
Jeon Cafe, United Arab Emirates UAE
Warmly greeted and served customers, promptly processing payments to minimise wait times.
2016 - 2018 (2 Years)
Blends Cafe, Uganda
Delivered exceptional service by greeting and serving customers in timely, friendly manner.
