Grand Mercure Dubai City & ibis Styles Dubai Airport Appoints New as Cluster Director of Operations Acting General Manager
Nawaf Hasan brings over 22 years of hospitality experience.
Dubai, February 1st – Grand Mercure Dubai City is delighted to introduce Nawaf Hassan as the newly appointed Cluster Director of Operations Acting General Manager, effective from February 2024.
In his role, Nawaf will play a pivotal part in overseeing the comprehensive operations of the renowned hotel, ensuring excellence across all functions and striving for the highest levels of guest satisfaction. With an extensive background spanning over 22 years in the hospitality industry, Nawaf brings a wealth of experience, having previously held key positions with leading hotel brands. His track record of success and commitment to team development, citing mentoring as a crucial element, establishes him as a valuable addition to the Grand Mercure Dubai City & ibis Styles Dubai Airport leadership team.
Nawaf initiated his career as a Restaurant Supervisor at Kempinski Dead Sea Jordan in his home country, eventually moving to Abu Dhabi in 2009 to join Desert Islands Resort and Spa by Anantara as the Assistant Outlet Manager. His journey continued with notable roles, including Outlet Manager at Qasr al Sarab Desert Resort by Anantara and Operations Manager at Fairmont Dubai Sheikh Zayed Road, before joining Grand Mercure Dubai City & ibis Styles Dubai Airport as the Cluster Director of Operations Acting General Manager.
In his capacity, Nawaf will lead the team, ensuring strict adherence to hotel operating controls, SOP’s, policies, procedures, and service standards. His focus will be on exemplifying a commitment to service excellence by effectively implementing and delivering Accor Core Standards consistently.
Expressing his enthusiasm about the new role, Nawaf shared, "I am excited to join this dynamic cluster and play a role in advancing the development and expansion of this esteemed brand. I eagerly anticipate working closely with the entire team to elevate our tailored service offerings and provide guests with a truly innovative and exceptional experience." Grand Mercure Dubai City welcomes Nawaf Hassan, confident that his leadership will further elevate the hotel's commitment to exceptional service and unparalleled guest experiences.
About Grand Mercure Dubai City
This luxury 5 star hotel near Dubai Airport celebrates the local cultural heritage that appeals to couples or families seeking stays that combine indulgence and convenience at its finest. Taking pride in an exquisite Arabian hospitality experience from the moment you step in, from the designs and decor depicting the local artisans up to its gastronomical flare in our dining facilities. The Grand Mercure, formerly known as Grand Mercure Dubai City is meant to pique your senses and emerge into a locally exquisite hospitality experience.
From elegant Rooms and Suites to our Residences, our unique hotel in Dubai offers elegant and spacious accommodations for the whole family. Whether choosing a short stay or longer term you can fully immerse yourself in the local culture.
At Grand Mercure Dubai City our elegant 5 star facilities will ensure the utmost comfort. Relax by our mezzanine pool overlooking the Arabian Gulf whilst the little ones entertain themselves in the kids play area. Unwind in our Misk Spa after a day of meetings in our conference and events venues. Make the most of the major shopping malls in Deira City Centre or hop on our shuttle bus to Dubai Outlet Mall and other attractions to make the most of your luxury stay.
About Grand Mercure
Grand Mercure Hotels & Resorts tempts travelers with a charming and inviting hotel experience that appeals to their imagination and insatiable sense of discovery. With its debut in Asia Pacific nearly 20 years ago, the Grand Mercure network consists of more than 55 hotels that embrace cultural tradition, locally influenced cuisine and inspired artistic expression. Flagship hotels include Grand Mercure Mysuru in India, Grand Mercure Belem Do Para in Brazil and Grand Mercure Rio de Janeiro Riocentro in Brazil. Grand Mercure is part of Accor, a world leading hospitality group consisting of more than 5,200 properties and 10,000 food and beverage venues throughout 110 countries.
