Al Majaz 3, Sharjah, Sharjah, United Arab Emirates UAE
The Golden Tulip Sharjah Hotel Apartments is conveniently located in the heart of the city overlooking the Khalid Lagoon & Al Majaz Waterfront.
Industry : Hotels & Resorts
Department : Front of House
Location : Sharjah United Arab Emirates, United Arab Emirates UAE
Level : Staff Line level
Re-posted : 22 Nov 2024
Job Role : Front Office Agent
Recruiter : Golden Tulip Hotel Apartments
Job Ref : HOZ26021
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2024-12-20
Salary Description: Competitive Salary Offered
As a Guest Service Agent you will greet arriving Guests by providing a warm, personal welcome and offering assistance to Guests throughout the duration of their stay. Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
• Greet every Guest that walks in and out of the Hotel
• Make our Guests and Visitors feel warm and welcome
• Assist Guests with directions to the Front Desk, or any other area of the Hotel
• Welcome Guests using authentically local greetings
• Engage in conversation with first time visitors, show them the lobby and the surroundings
• Additional duties, as assigned by the Front Office Manager
• Must possess outstanding Guest services skills, responsibility, professional presentation and sophisticated communication skills
• Impeccable grooming
• Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.
• Must be flexible in terms of working hours
• Previous experience in customer service is an asset
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
Candidate should preferably have previous experience in a similar role with reputed hospitality organizations.
