Mohammed Issa as New Director of Rooms, Fairmont Dubai Sheikh Zayed Road
Fairmont Dubai Appoints Mohammed Issa as New Director of Rooms
May 2024, Dubai, United Arab Emirates -Fairmont Dubai Sheikh Zayed Road, renowned for its commitment to unparalleled hospitality, proudly announces the appointment of Mohammed Issa as the Director of Rooms. In this pivotal role, Mohammed is responsible for overseeing and enhancing the execution of the hotel’s operational procedures, delivering key strategic initiatives, and overseeing various verticals including Front Office, Housekeeping and Guest relations. With his extensive expertise and unwavering commitment to excellence, Mohammed will lead in maintaining and enhancing the impeccable standards that define the Fairmont brand, ensuring that every guest receives nothing short of extraordinary service and that each stay turns moments into memories.
Mohammed Issa is a seasoned professional with over 18 years of experience within the Hospitality Industry, honing his skills and expertise in various operational and managerial roles with esteemed hospitality brands. Notably, he has held the position of Director of Front Office at Fairmont Bab Al Bahr in Abu Dhabi, as well as Assistant Front Office Manager roles at St. Regis Amman in Jordan and Burj Al Arab in Dubai. Throughout his distinguished career, Mohammed has spearheaded numerous initiatives aimed at optimizing team operations and achieving remarkable results such as orchestrating a remarkable enhancement in the hotel's guest satisfaction scores at Fairmont Bab Al Bahr Abu Dhabi. Furthermore, he has exhibited strategic planning to support business growth, adept revenue generation through upselling and effective management of Rooms Division responsibilities. His passion for creating memorable experiences for guests and colleagues through a very engaging and motivated team is her driving force throughout his journey.
Commenting on his appointment, Mohammed Issa states, "I am truly honored to join the esteemed Fairmont Dubai family as the Director of Rooms. I am excited to leverage my experience and passion for hospitality to elevate the guest experience, ensuring that the hotel’s service culture is aligned with our core values and to uphold the renowned standards of excellence that define the Fairmont brand."
Further adding to this, General Manager of Fairmont Dubai Joe Nassoura said, "We are delighted to welcome Mohammed Issa to our team. The standards and quality of service at any hotel determine the guest’s experience. Here at Fairmont Dubai, Mohammed Issa and his expertise in handling hospitality affairs play a vital role in our unparalleled guest experience. We are confident that his drive for results, strategic leadership, dynamic personality, and innovative ideas will exceed the Room Division Operations’ set goals and will contribute positively to the guest experience and overall profitability of the hotel”.
Mohammed Issa’s unwavering commitment to guest experience and excellence, coupled with his ability to oversee various aspects of hotel operations, positions him as an invaluable asset in steering Fairmont Hotels towards continued success. His appointment as the Director of Rooms reflects Fairmont's commitment to providing exceptional guest experiences.
About Fairmont Dubai:
Fairmont Dubai Sheikh Zayed Road stands as an iconic masterpiece in the heart of Dubai, amidst the vibrant energy of the city and the allure of the Middle East's premier shopping destination. Located just moments away from The Dubai Mall, Burj Khalifa, and the mesmerizing Dubai Fountains, our prime location offers unparalleled convenience to the world's largest shopping center and the tallest man-made structure in the world. This 34-story architectural marvel is a celebration of Arabian heritage, modeled after the elegant wind towers (barajeel). Within its walls, the hotel boasts 394 meticulously designed guestrooms and suites, each a sanctuary of comfort and luxury providing unique views overlooking the Museum of Future and Dubai Frame. Fairmont Dubai offers a spa, covering 40,000 square feet of leisure facilities featuring a Health Club and two rooftop swimming pools, while contemporary dining and entertainment venues promise an unforgettable gastronomic journey. Fairmont Dubai features eight distinctive dining outlets, each offering a unique culinary experience. Discover the vibrant Mediterranean spirit at Opa, savor the playful yet sophisticated ambiance of Bagatelle, and immerse yourself in a sensory journey at The Theater, where dining becomes an art form. Indulge in authentic Italian flavors at Bistrot Novanta, relish international delicacies at The Lobby Diner, or embark on a Lebanese gastronomic adventure at Yeldizlar. Cascades offers a delightful all day dining experience, while Trophy Room invites you into an upscale sports bar atmosphere. ICY Dubai offers the most exciting nightlife experience for guests and walk-in guests. Our strategic location extends beyond mere proximity. The property is directly connected to the metro system, ensuring seamless travel across the city, and is linked to the Dubai World Trade Centre's convention and exhibition areas through a covered, air-conditioned bridge. This strategic connection enhances the experience for business travelers, providing effortless access to key corporate hubs. The hotel’s meeting venues include flexible meeting rooms with dedicated boardrooms. Designed to host executive meetings for 4 people or a professional conference for up to 200 people, we make certain everything you need is at your fingertips. We redefine luxury through unique architecture, expressive decor, and exceptional service.
About Fairmont Hotels:
Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,500 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.
