Emaar Hospitality Group
Level 2, Building 3, Emaar Square - Dubai, United Arab Emirates UAE
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About Us

Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, one of the world’s most valuable real estate development companies with proven competencies in property, shopping malls and retail as well as hospitality and leisure. The group owns and manages a portfolio of hospitality assets and brands including Address Hotels + Resorts, a premium luxury hotel and residences brand; Vida Hotels and Resorts, an upscale lifestyle hotel and residences brand; and Rove Hotels, a contemporary midscale hotel and residences brand. Emaar Hospitality Group is expanding its portfolio to international markets along with plans to introduce its brands in key gateway cities and tourist destinations in Europe, the Middle East, and India. Emaar Hospitality Group was created in 2007 and owns and manages a diversified portfolio of hospitality assets in addition to its hotel brands including serviced residences, golf retreats, a yacht club, a polo and equestrian club, and a comprehensive portfolio of Lifestyle Dining restaurants.

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Housekeeping Supervisor|General Housekeeping (AFR)

Industry : Hotels & Resorts

Department : Housekeeping

Location : United Arab Emirates, United Arab Emirates UAE

Level : Staff Line level

Posted : 18 Nov 2024

Job Role : Housekeeping Supervisor

Recruiter : Emaar Hospitality Group

Job Ref : HOZ93599

Employment Type: Permanent

Job Type : Full Time

Validate Through : 2024-12-16

Salary Range (monthly): 1 to 2,000

Contact : HR Department

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Housekeeping Supervisor|General Housekeeping (AFR)

ABOUT THE FUNCTION

This function is to ensure exceptional Guest experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our products, by delighting them from welcome until farewell. The function is to maintain the established standards of cleanliness in rooms and public areas according to standards set by the hotel and ensure orderliness and attractive condition of rooms, floors, lift landings, corridors and pantries.

WHAT YOU WILL NEED TO SUCCEED

Previous experience in similar and/or related fields in a 5* Hotel.
At least 1-year experience at same level.
Proficient in English Language
Minimum qualification required is High school diploma/higher secondary

Conduct all operational tasks in Housekeeping while living up to service standards and procedures.
Go the extra (s)mile where you can.
Timeliness in order taking and delivery of requests to guests.
Prevent complaints and ensure adequate service recovery where needed.
Pro-actively communicate with fellow Ambassadors, always with the Guest's interests at heart.

Put Customer First
Drive for Results
Learning
Resilience
Adaptability

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.

Talent and Tenacity

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.