Elitsa Chakarova

Director of Sales - Royal Tulip Muscat
Muscat, Oman

Timeline

ABOUT

Not Mentioned

Basic Info

Industry: Hotels & Resorts

Department: Sales and Marketing-PR

Job Level: Director

Job Role: Director of Sales

Nationality: Oman

Current City: Muscat

Current Country: Oman

Education Level: High School

Elitsa Chakarova's Activity

No Activity

Education

Public Administration
September 1994 - June 1999

VFU Varna, Oman

Certifications & Awards

Certifications & Awards Not Mentioned

Skills

Skills Not Mentioned

Experience

Director of Sales
2019 - Present (5 Years)

Royal Tulip Muscat, Oman
• Interviewing and building up the sales team; creating healthy working environment and ethics among the team;
• Setting up sales basics – rate structures, contract templates, segmentations, sales kits, comp-set information; target the producing accounts from the comp-set;
• Actively participating in budget preparation for sales and marketing;
• Preparing Sales and Marketing yearly Business plan;
• Expanding market awareness about the property through all possible channels; participating in the marketing plan in order to target potential group of customers based on market analysis;
• Managing the sales team through forecasting, budgeting and yield management to achieve and exceed the goals;
• Daily observation on extranet overview (OTA/ Wholesaler) rate, allocations and release modifications;
• Emerging strong local and worldwide MICE database as property is highly potential to cater all types of corporate and private events; Creating special offers to attract small and mid-range events; developing MICE loyalty program to in order to convert the one-timers to regular clients;
• Drive revenues through new business opportunities and developing strong customer base; Develop and design attractive offers and packages for Guests, travel agents and corporate clients;
• Effective communication skills to establish strong customer relationships and repeat business opportunities through pro-active leadership style;
• Subscribing to local business organizations; attending social events and national days celebrations;
• Allocating new business and developing to key accounts; Converting prospect accounts to key accounts with pro-active sales approach;
• Cooperate with all responsible departments in the hotel; Unify the information to existing and potential customers with regards to the products range offered in the hotel, with the support of the relevant sales resources and sales channels;
• Flexibility on rates in accordance with current business situation and price conditions;
• Pro-active sales approach to saturate and penetrate accounts that meet the hotel quarterly goals;
• Professional and effective written correspondence, proposals, bids and follow-ups;

Director of Sales - Royal Tulip Muscat Muscat, Oman