Mount Pleasant, S. L. Mathias Road, 1st Cross, Mangaluru, India
Diletto Lifestyle & Hospitality Pvt. Ltd. is an exclusive wellness and hospitality consultancy owned and operated by the founder of Serena Spa, the leading Asian spa company.The consultancy services are based on an international track record of more than 20 years and 100+ successful operations and consultancies in India, Maldives, Sri Lanka, Thailand, Kenya, Singapore, Spain and Nigeria.Services include resort consultancy and management, operational support, development of wellness destination resorts, spa departments in 5-star hotels and resorts, training, recruitment, wellness concept development, and design of wellness facilities.The company is headquartered in Mangalore, Karnataka.
Industry : Hotels & Resorts
Department : General Management
Location : Fort Kochi, India
Level : Management
Posted : 30 Oct 2024
Job Role : General Manager, Hotel Manager
Recruiter : Diletto Resorts Pvt. Ltd.
Job Ref : HOZ42372
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2024-11-27
Salary Description: Attractive Salary Offered
Job Title: Boutique Hotel Manager
Location: Fort Kochi, Kerala
Start Date: November 2024
About Us: We are a charming 8-room boutique hotel in the heart of Fort Kochi, Kerala, offering a unique and luxurious experience for our guests.
Our ethos is rooted in providing exceptional hospitality, creating memorable experiences, and fostering a warm, welcoming environment for both guests and staff.
Job Summary: We are seeking a dedicated and experienced Manager to oversee the daily operations of our boutique hotel. The ideal candidate must be a team player with excellent managerial skills, a keen eye for the details that make a memorable guest experience, and a passion for hospitality.
Key Responsibilities:
Manage the day-to-day operations of the hotel, ensuring high standards of service and guest satisfaction
Oversee housekeeping and Food & Beverage departments
Lead and motivate staff, fostering a positive and collaborative work environment
Implement and maintain efficient systems and processes
Handle guest complaints and resolve issues promptly
Act as a friendly and approachable face for guests and staff
Drive sales and marketing initiatives to maximize occupancy and revenue
Ensure compliance with health and safety regulations
Manage budgets, purchase orders, and cost control measures
Qualifications:
Minimum age: 28 years
Fluent in English
Degree or diploma in Hospitality Management, with a focus on housekeeping and Food & Beverage
Proven experience in hospitality management and team leadership
Strong organizational and administrative skills
Proficiency in Google Products (Drive, Sheets, Docs)
Excellent communication, interpersonal, and presentation skills
Sociable and enthusiastic with a natural ability to host
Good understanding of property maintenance, purchasing, quality standards, and cost control
Requirements:
Must already reside in Kochi or be willing to relocate
Committed, organized, reliable, and composed under pressure
How to Apply: Please send your CV with references and provide a brief overview of why you think you are a good fit for this role.
