West Bay Area, Doha, Qatar
Discover our 5 Star hotel in West Bay, Doha
Located in the bustling West Bay the new Delta Hotels by Marriott City Center Doha is an ideal destination for both business and leisure travelers. Our 5 star apartment hotel is ideal for both short and extended stays and features 320 rooms, suites, and fully serviced apartments, offering magnificent views of the Doha Skyline.
Experience seamless comfort with amenities including fully equipped kitchen, free WiFi, and space to relax for the whole family with up to 3 bedroom apartments. Discover five star restaurants and bars at the best hotel in Doha. Indulge in ultimate relaxation at our tranquil Lotus Spa, enjoy a rejuvenating workout in our fitness center, or go for a refreshing swim in our pool. Whether you are in Doha for business or leisure, Delta Hotels by Marriott City Center Doha is the perfect getaway for your next trip away.
Industry : Hotels & Resorts
Department : Front of House
Location : Doha, Qatar, Qatar
Level : Supervisor
Re-posted : 26 Oct 2024
Job Role : Front Desk Supervisor
Recruiter : Delta Hotels City Center Doha
Job Ref : HOZ93767
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2024-11-23
Salary Description: 3200
Please apply online using the link above.
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.