Job Description For HR Officer - Training
Job Number 24143897
Job Category Human Resources
Location Manila Marriott Hotel, 2 Resorts Drive, Newport World Resorts, Metro Manila, Philippines, Philippines VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Job Overview
To assist the Human Resources training team in the provision and execution of comprehensive training and development intervention activities and programs. Provide support in the administrative function of training such as coordination, logistical requirements, production of training materials and organization of the training conduct, and preparation, execution and documentation of all training activities conducted in the property. Support in other developmental activities of the Human Resources team including employee relations, performance management, safety and security to ensure the team's business goals are identified and achieved.
DUTIES & RESPONSIBILITIES
Training Needs Assessment, Development and Delivery
- Maintain updated and accurate Training Needs Assessment Resources (i.e. GuestVoice, Guest Commendations, Engagement Survey Results and Action Plans, Monthly Departmental Meeting Minutes, Rap Sessions, Associate Performance Process Results, etc)
- Prepare printout of training support materials / handouts for training courses, and assist with the creation or formatting of these where relevant.
- Order and manage inventory of training materials and supplies through the Birchstreet
- Assist in training course set up /clear up before and/or after a training event
- Assist with the coordination and enrollment to Marriott Training programs, and delivery:
- Onboarding and Skills Training, Compliance and safety Training
- Leadership Training, Other Local and International Training
Training Tracking & Documentation
- Liaise with all Certified Departmental Trainers in term of learning plan submission and completion of all training sessions as scheduled in the submitted learning plans.
- Coordinate the administration of all training nominations, training completion and attendance
- Take responsibility for ensuring all training rooms / venues, equipment, catering arrangements, and other requirements are booked up or canceled in advance
- Assist the HR Training Team in ensuring that discipline specific training are executed and documented as reflected in the monthly learning plan of Certified Departmental Trainers
- Maintain a tracking system of all training attendance sheets submitted to HR and encode in the prescribed property training tracking sheets and in mHub.
- Generate monthly learning report of the property and issue to the department heads in a timely manner.
- Assist in the maintenance and generation of any training-related audit (HR Audit, BSA, ISRA, etc.)
Associate Relations
- Provides a sounding board for associates who may need to discuss personal issues, and maintains confidentiality at all times.
- Assist with regular communication of HR-Related information through proper channels (daily packet, bulletin board, email, community chat, etc)
- Support the hotel's associate recognition program ensuring that timelines and logistical requirements are complied with and prepared on a quarterly and yearly basis.
- Assist the logistical requirements of any associate events (e.g. Associate Sports Fest, Family day, Company Outing, Annual Party)
- Ensures that company events are well documented (photography & videography)
Performance Management
- Assist in the tracking and filing of associates' annual performance review in the personnel 201 folder
- Assist HR Team in coaching associates of the right Performance Review Form to use and how to use them correctly
Human Resources - Administrative
Needs to be extremely efficient and professionally skilled in:
Preparing documents using Word, Excel and PowerPoint applications. Filing and forward tracing a variety of documents, appointments etc. Updating and distributing relevant information databases as required Maintaining office supplies for the HR department by using the Birchstreet Taking the departmental meeting minutes and other meeting minutes as requested. Budget control: raises purchase orders, log budget transactions, process department invoices, report monthly. - Maintaining, collating and distributing all relevant HR documents or reports.
- Responding to various requests for help and information.
Other
- Performs other related tasks as assigned by management.
- Complies with Marriott International and policies and procedures and local Hotel SOPs.
- Performs other duties as assigned to meet the business need
Candidate's Profile: The experience, skills and knowledge, and education/certification components of the Candidate Profile should be presented as preferences rather than requirements unless an individual would not be hired for the position without these. Equivalent work experience may be substituted for years of experience.
Experience
- Previous experience in training
Skills and Knowledge
- Interpersonal Relationship
- Strong communication skills (verbal, listening, writing)
- Computer literate (Outlook, Word, Excel, PowerPoint)
- Excellent typing speed and accuracy of spelling and grammar, layout and content formation essential.
- Highly organized and efficient approach required
- Ability to manage varying needs and prioritizing to ensure best business results
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
Muzammel Huque Chy
Makkah, Saudi Arabia