United States
Marriott International, Inc. is a global leading travel company based in Bethesda, Md., USA, with more than 6,000 properties in over 122 countries.
Industry : Hotels & Resorts
Department : Front of House
Location : Duesseldorf, Germany
Level : Staff Line level
Posted : 06 Jul 2024
Job Role : Reservations Agent
Recruiter : Marriott International
Job Ref : HOZ94844
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-04
Salary Description: Competetive Salary Offered
Job Number 24093564
Job Category Reservations
Location Moxy Duesseldorf City, Oststrasse 86, Duesseldorf, Nordrhein-Westfalen, Germany VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Non-Management
Additional Information: This hotel is owned and operated by an independent franchisee, SV (Schweiz) AG. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
JOB SUMMARY
- Professional sales and support of group bookings for all hotel brands in the portfolio, both by e-mail and telephone
- Processing of reservation requests for groups (including quotation according to strategy, offer preparation, group preparation, invoicing and feedback discussions with customers)
- Deposits, guarantees and cancelations according to company guidelines
- Processing of no-shows and late cancellations
JOB REQUIREMENTS
- You are a team player and want to be successful together with us
- You enjoy dealing with international guests and are a hotelier with heart and soul
- You have completed vocational training in the catering or hotel industry
- You are fluent in written and spoken German and English, knowledge of French is an advantage
- Knowledge of Opera PMS, Opera Sales & Catering and MARSHA is an advantage
This company is an equal opportunity employer.
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