United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : General Management
Location : Atlanta, United States
Level : Management
Posted : 08 Jul 2024
Job Role : General Manager
Recruiter : Hyatt Hotels
Job Ref : HOZ38812
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-05
Salary Description: Competetive Salary Offered
Description
At Dirty Rascal, we bring together the best of Italian flavors and American influences to create a truly unique dining experience. Our expertly crafted dishes showcase the perfect marriage of these two culinary traditions, resulting in a harmonious fusion that will tantalize your taste buds.
From classic Italian pasta with a modern American twist to innovative dishes that blend traditional ingredients with bold flavors, our menu is a celebration of creativity and culinary expertise. Our chefs meticulously select the finest ingredients, ensuring that each dish is made with the utmost care and attention to detail.
Our menu offers a wide range of options to satisfy every palate. Our commitment to quality and innovation sets us apart, making us a destination for food lovers seeking a truly unforgettable dining experience.
The Restaurant General Manager - Dirty Rascal is an integral part of the hotel's overall Food and beverage team. This candidate is responsible for the day to day operations and financial oversight of Dirty Rascal - the 140-seat signature restaurant, lobby bar, and In Room Dining. The restaurant pays homage to the essence of great Italian-American dining establishments by referencing the flavors, style and tableside flair while shining light on modern techniques that appeal to today's diners.
This position reports to the Director of Restaurants, Bars & Events with additional oversight from the Regional Director of Restaurant Operations and is responsible for driving the guest experience & ensuring team member engagement required through strong leadership. This position is also ultimately responsible for the quality of service provided.
Responsibilities:
• Effectively lead operational excellence with focus on financial, team member and guests results metrics.
• Development of strategic direction and drive the execution of restaurant bar and food operations.
• Ensure highest quality of food and beverage standards for product and service are maintained.
• Attendance and participation in management, staff and preconvention meetings.
• Impact and influence the growth of restaurant revenues
• Develop and mentor high potential leaders within the department.
• Ensure all brand standards are implemented and maintained.
• Oversee and assist with the processes and training at the property.
• Create competitive and progressive growth culture within the department with high team member retention.
• Empowers employees to provide excellent service for both internal and external customers.
• Timely analysis of Food and Beverage pricing for the restaurant.
• Development, maintenance and accountability of departmental control procedures.
• Observes service behaviors of employees and provides feedback to individuals including praise and necessary discipline.
• Understands the impact of department's operations on the overall property financial goals and manages to achieve or exceed goals.
• Ability to monitor operations and access need for adjustments both during operational situations as well as for structural improvement and growth.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Has full knowledge and understanding of our company's handbook, SOP's and processes; adheres to and enforces those in a fair and consistent manner.
• Participates in employee progressive discipline procedures.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Is the final interview for and signs off on all new associates hired into the restaurant
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Qualifications
Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule
•A true desire to understand and anticipate the needs of others in a fast-paced environment
•Refined verbal and written communication skills
•Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
•Candidates should be extremely detail oriented and organized
•Candidates should possess proven leadership skills
•Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
•Hotel experienceis preferred.
•Previous experience as a proven General Manager or Assistant General Manager in a Signature Restaurant concept.
•Knowledge of Health and Sanitation Practices
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Rishi star
Mumbai, India
Awesome hotel !!