82 rue Henri Farman, CS 20077, Issy-les-Moulineaux, France
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Australia, Australia
Level : Staff Line level
Posted : 07 Jul 2024
Job Role : Guest Services Associate
Recruiter : Accor Hotels
Job Ref : HOZ90940
Employment Type: Permanent
Job Type :
Validate Through : 2024-08-04
Salary Description: Competetive Salary Offered
PEPPERS
Company Description
Peppers Marysville connects guests with its stunning natural surroundings, offering 100 beautifully appointed guest rooms. Our state-of-the-art conference and event facilities provide sweeping views of the Yarra Range National Park and Cathedral Ranges. Andiamo Restaurant features a relaxed atmosphere, showcasing the best local produce and signature wines from the picturesque Yarra Valley, allowing guests to unwind in our tranquil riverside location.
Nestled amidst breathtaking landscapes, Peppers Marysville is a hidden gem that offers a unique and inviting atmosphere for both locals and visitors.
Job Description
We are looking for an enthusiastic Guest Service Agent to help us deliver unforgettable experiences. Your role will involve making our guests feel at home from arrival to departure, through thoughtful, personable, and sincere hospitality. You will manage requests with a smile, ensure the accuracy of reservations and accounts, and contribute to maximising occupancy and revenue. You'll also handle phone calls efficiently, coordinate transportation and luggage services, recommend local attractions, and assist with portering duties as needed.
As part of our team, you will have the freedom to bring your own singular touches to the guest experience, ensuring no two stays are the same and allowing your hospitality skills to shine. If you are passionate about delivering exceptional service, join our vibrant team at Peppers Marysville!
Qualifications
Atithi Jaiswal
Mumbai, India